Solved Yealink W80B + DM firmware update problem

[AWS2P]

Hi,
I have a V18.0.1.237 cloud PBX with a set of DECT BASE W80 from Yealink.
DECT base is behind release 18.0.30 windows SBC


Tonight I updated the firmware release to 3CX supported latest one in 103.83.0.109, this seems to be ok, I applyied FW from DM base so now W80B and W80DM are on latest release




After this I updated all handsets on the base so I pushed FW for W53H and W56H so now handset are up to date in 88.85.0.35 and 61.85.0.35.

But on 3CX side nothing seems to have been updated and release displayed in console is always the previous one


DECT base and 3CX services have been restarted with no change.

Do you have and idea if I did something wrongly or if I miss a detail somewhere?

 

[JohnS_3CX]

Hi @aws2p

Try restarting the 3CX SIP Server service. This should force it to forget any registrations that appear stale.

In my case at least I can report that it shows correctly, but I did my upgrade a while ago and my SBC and PBX were restarted and upgraded many times since then.

 

[AWS2P]

Hi John,
Right on target, after restarting the 3CX SIP Server service, I got some fear about no more phone appears but few seconds after phones came back with this time the latest FW release

So problem seems fixed, thanks a lot.

 

[JohnS_3CX]

It would have sorted itself out eventually, this was just the fast track