Yealink WH62 headsets with Apple Mac's using the 3cx desktop app

[Mick Lenton]

We have a site that they are intermittently losing sound on the headsets attached to their PC's. Sometimes the issues are resolved with unplugging the base and the power, but the fix seems to be different every time. We have Yealink USB connect installed. Anyone had this issue.

 

[OlegR_3CX]

Did you try contacting Yealink support on this matter to see what they say?