3CX SIP Trunk Providers - Australia
The SIP Trunk Providers listed for Australia have demonstrated compatibility with the 3CX Phone System. They are categorized as either 3CX Tested, where testing is completed directly by 3CX, or VoIP Provider Tested, where the provider completes the required testing and submits the results to 3CX for review. We recommend choosing a listed provider and checking its interoperability category, capabilities and configuration notes before setup.
For hosted installations, registration-based trunks that do not require a fixed IP are preferred. In certain cases, the public IP address of a Hosted by 3CX system may change. Although uncommon, this can temporarily affect incoming and outgoing calls when using an IP-based trunk.
Read our guide on how to configure a SIP Trunk / VoIP Provider. It explains the general steps for configuring a trunk with 3CX. Some providers have additional requirements, so check the provider’s listing and follow any configuration notes or guides provided.
3CX Tested
These providers have been tested directly by 3CX and meet the applicable technical, support and commercial requirements. Their pre-configured templates are available in 3CX for quick and easy setup.
Capabilities
| SMS Support | Yes |
| Anonymous Calling | Yes |
| Clip No Screening Support | No |
| Fax Support | Yes - T38 Bypass |
| SIP TLS Support | No |
| IPV6 Ready | No |
| Online Sign-Up & Portal | No |
Important Configuration Notes
The main trunk number must be E164.
You can only present numbers associated with your account as Outbound Caller ID.
Capabilities
| SMS Support | No |
| Anonymous Calling | No |
| Clip No Screening Support | No |
| Fax Support | Yes - Audio |
| SIP TLS Support | No |
| IPV6 Ready | No |
| Online Sign-Up & Portal | No |
Important Configuration Notes
Enter the main trunk number in international format (e.g. 61285203570).
You can only present numbers associated with your account as Outbound Caller ID.
Enable SRTP support from the trunk settings "Options > Advanced > SRTP Mode".
Capabilities
| SMS Support | No |
| Anonymous Calling | Yes |
| Clip No Screening Support | No |
| Fax Support | Yes - T38 Bypass |
| SIP TLS Support | No |
| IPV6 Ready | No |
| Online Sign-Up & Portal | No |
Important Configuration Notes
Enter the main trunk number as E164.
You can only present numbers associated with your account as Outbound Caller ID.
Enable SRTP support from the trunk settings "Options > Advanced > SRTP Mode".
Capabilities
| SMS Support | No |
| Anonymous Calling | Yes |
| Clip No Screening Support | No |
| Fax Support | Yes - T38 Upscale |
| SIP TLS Support | No |
| IPV6 Ready | No |
| Online Sign-Up & Portal | No |
Important Configuration Notes
Enter the main trunk number in the national format (e.g. 0285203570).
You can only present numbers associated with your account as Outbound Caller ID.
Capabilities
| SMS Support | Yes |
| Anonymous Calling | Yes |
| Clip No Screening Support | No |
| Fax Support | No |
| SIP TLS Support | No |
| IPV6 Ready | No |
| Online Sign-Up & Portal | Yes |
Important Configuration Notes
Enter the main trunk number as E164.
Be sure to follow the configuration guide.
VoIP Provider Tested
These providers have completed the required 3CX interoperability testing and submitted their results for review. Once approved, their pre-configured templates are made available in 3CX. This category does not mean that 3CX has directly tested the provider’s overall service.
Capabilities
| SMS Support | No |
| Anonymous Calling | Yes |
| Clip No Screening Support | Yes |
| Fax Support | Yes - T38 Bypass |
| SIP TLS Support | No |
| IPV6 Ready | No |
| Online Sign-Up & Portal | No/Yes |
Important Configuration Notes
Enter the main trunk number in international format (e.g. 61285203570).
Capabilities
| SMS Support | No |
| Anonymous Calling | Yes |
| Clip No Screening Support | Yes |
| Fax Support | No |
| SIP TLS Support | No |
| IPV6 Ready | No |
| Online Sign-Up & Portal | No |
Important Configuration Notes
Enter the main trunk number in the international format (e.g. 6412345678).
Capabilities
| SMS Support | No |
| Anonymous Calling | Yes |
| Clip No Screening Support | Yes - T38 Bypass |
| Fax Support | No |
| SIP TLS Support | No |
| IPV6 Ready | No |
| Online Sign-Up & Portal | Yes |
Important Configuration Notes
Enter the main trunk number as E164.
Capabilities
| SMS Support | No |
| Anonymous Calling | Yes |
| Clip No Screening Support | No |
| Fax Support | Yes - Audio |
| SIP TLS Support | No |
| IPV6 Ready | No |
| Online Sign-Up & Portal | No |
Important Configuration Notes
Telstra – Business SIP
Enter the main trunk number in national format (e.g. 0285203570).
Be sure to follow the configuration guide.
Capabilities
| SMS Support | No |
| Anonymous Calling | Yes |
| Clip No Screening Support | No |
| Fax Support | No |
| SIP TLS Support | No |
| IPV6 Ready | No |
| Online Sign-Up & Portal | No |
Important Configuration Notes
Telstra – SIP Connect (Enterprise)
Enter the trunk pilot number in a 9-digit format (e.g. 285203570).
Be sure to follow the configuration guide.
Capabilities
| SMS Support | No |
| Anonymous Calling | Yes |
| Clip No Screening Support | No |
| Fax Support | No |
| SIP TLS Support | No |
| IPV6 Ready | No |
| Online Sign-Up & Portal | No |
Important Configuration Notes
Telstra – SIP Connect (SIP Trunk)
Enter the trunk pilot number in a 9-digit format (e.g. 285203570).
Be sure to follow the configuration guide.
Capabilities
| SMS Support | No |
| Anonymous Calling | Yes |
| Clip No Screening Support | No |
| Fax Support | No |
| SIP TLS Support | No |
| IPV6 Ready | No |
| Online Sign-Up & Portal | No |
Important Configuration Notes
Enter the main trunk number in the national format (e.g. 0285203570).
You can only present numbers associated with your account as Outbound Caller ID.
3CX supports the Vocus Standard trunks. Enterprise trunks are not supported.
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