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Product Releases New

3CX+ Odoo CRM: Now Natively Integrated with 3CX

Phone System / PBX New

Claas Felix Beyersdorf
Hosted instance – source IPs blocked during migration, not removable via admin console

Apps / Clients New

Sub-forums:
  1. Web Client
  2. Windows
  3. Android
  4. iOS
TheodorosG_3CX
Solved Urgent: All Users Disconnected from Hosted 3CX System

AI New

3CX Email of Transcription

SIP Trunks New

Sub-forums:
  1. US
  2. UK
  3. AU
  4. DE
  5. ES
  6. IT
  7. FR
  8. Other
Twilio Programmable Voice over SIP

IP Phones New

Sub-forums:
  1. Fanvil
    1. Configuring IP Phones
  2. Snom
    1. Configuring IP Phones
  3. Yealink
    1. Configuring IP Phones
  4. Other
    1. Configuring IP Phones
JohnS_3CX
Solved DECT base station Yealink W60B will not register

Live Chat / Messaging New

Sub-forums:
  1. Live Chat
  2. WhatsApp
  3. SMS
Evolute IT
CRM SMS Integration

Integrations / Other New

Sub-forums:
  1. Video Conferencing
  2. Security / Anti Virus Alerts
  3. Office 365
  4. MS Teams
  5. CRM
    1. Zoho
    2. Zendesk
    3. Hubspot
    4. Freshdesk
    5. Salesforce
    6. ConnectWise
    7. Other
  6. Marketplace
  7. Call Flow Designer
  8. Ideas
    1. Web Client
    2. Smartphone Apps
    3. Server
    4. Live Chat / SMS / Facebook
    5. Video Conferencing
    6. Other
  9. Archives
    1. Elastix General
      1. Announcements
      2. Blog / Technical Articles
    2. Elastix 5.X
      1. General
      2. IP Phones
      3. Trunks
      4. Clients
    3. Elastix 2.x
      1. General
      2. Gateways
      3. IP Phones
breakdown service/automatically adjust call forwarding on a weekly basis

Small Business / SOHO New

Sub-forums:
  1. SMB
  2. 4SC
bitn2
Long-term call recording retention and automatic remote archiving on 3CX SMB Hosted V20
  • bitn2

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Help Guides

Configure Your Office Hours

12 October 2023

The office hours function allows you to handle calls differently based on the time of day. Office hours are configured at department level and any extensions or system extensions such as an IVR that are part of that department will automatically inherit the office hours from the department they are ...

Setup Your Team

18 October 2022

V18 has been deprecated. Please upgrade to V20.To setup your users on your new 3CX system:Go to “Admin > Users”.Click on the “+ Add user” button.Specify email and name.Select “ROLE” - Now this is an important one. You are set up as the “Owner”, so you can do the kind of things you are doing now like...

Installing 3CX

18 October 2022

Before you start installing 3CX check if this is the right 3CX for you. For companies with less than 10 users we recommend 3CX SMB. It's a FREE and ready-to-go communications solution for up to 10 users. Technically you will have a shared instance together with other 3CX users. You will not have to ...

Latest Blogs

3CX Forum Top Contributors of Q3 2026

October 20th, 2026

Celebrating the community members who made a difference this quarter. 3CX Forum is where Partners, customers and users come together to find solutions...

Turn Legacy PBX Systems Into New 3CX Business

October 16th, 2026

Help customers move beyond ageing phone systems and turn PBX migrations into new business opportunities. Many businesses still rely on traditional pho...

What Can Call Transcriptions Do for Your Business?

October 15th, 2026

A customer calls back. A colleague takes over. Someone needs to check what was agreed. You finish a call knowing what the customer needs. Then another...

AI Is Making 3CX More Efficient. We're Passing the Savings On.

October 14th, 2026

Lower prices on new 24SC+ licenses, larger deployments and 3-year renewals. AI is changing what businesses can do with their communications platform. ...

V20 Update 10 RC: AI Call Transcription Server for Mac, Pop Out Dialer for Web Client

October 13th, 2026

More flexibility in IP Phone management custom / vendor firmware and better custom template management. Update 10 is now at the Release Candidate stag...

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