Recent content by 9009

  1. Solved Firewall Failed with Ports Correctly Forwarded

    Well, it resolved on its own. I ran the firewall several times and it kept failing with the same issue, but then it was suddenly resolved.

  2. Solved Firewall Failed with Ports Correctly Forwarded

    I reinstalled 3CX 15.5 on a Windows machine that previously had no firewall issues, but now the firewall fails. I have rechecked the ports are forwarded correctly and rebooted the router and Windows firewall, but still the same problem. Here is what I get: testing 3CX SIP Server... failed (How...

  3. Need Help Configuring Firewall

    I just installed the 3CX on a Windows machine and have all ports forwarded correctly, but the Firewall failed. Everything passed except the following: testing 3CX SIP Server... failed (How to resolve?) stopping service... done detecting SIP ALG... not detected testing port 5060... used by...

  4. Solved Android client stopped working with the new update.

    It started working on its own. I checked, the IP was not Blacklisted when it was not working. It didn't work for 2 days and somehow started working again.

  5. Solved Android client stopped working with the new update.

    The Android client was working, but after the last 3cx 15.5... update it stopped working. It shows registering and then Register Failed. I uninstalled the client, deleted my Firebase project and created a new one, updated my 3cx machine with the new Firebase info, sent a new welcome email and...

  6. Username/Password not working in Management Console.

    I have not changed the username or password. would you know why it would not work anymore? I tried and can't open a ticket in support portal. Any other solutions please. Thank you.

  7. Username/Password not working in Management Console.

    We have not changed our username or password, and yes, I have entered the same username and password more than 3 times on the machine hosting the PBX. I have waited a full day and am still not able to use the same username and password. I have tried logging into the Management Console from a...

  8. Username/Password not working in Management Console.

    I can't log into our v15 3cx with our Username & Password anymore. I get: Incorrect Username or Password. How can I reset? Or is there a way to fix it? Thank you.

  9. v15.0.23 Issues with Push

    Thank you for the reply. For now, I have it working without the IP. However, without an IP the caller's name does not show, only their number shows on an incoming call. For example, if a call comes from our extension 100 that is assigned to XYZ, only 100 shows. But, when using PUSH with IP and...

  10. v15.0.23 Issues with Push

    I am having a similar problem with my Android 3CX Client. Using the latest v15. PUSH does not work. GCM response: Unauthorized. I have checked and rechecked, installed and reinstalled API key, etc., and it is done correctly. 3CX client is excluded from battery optimization. Notification...

  11. Cannot register using wireless service

    I had a similar problem with my Android 3CX Client. It kept on showing "Connecting" while on LTE or when not using our local WiFi network. I forwarded Port 5001 and that solved the connecting problem. It now connects in or out of our local WiFi network and shows "Available". This link may...

  12. Solved GCM response: Unauthorized

    I am having the same exact problem as described above and the only way I could get it to work is to NOT include my Public IP. However, that leaves the API key unrestricted and would not prevent unauthorized use. What can I do to have it work with my Public IP?
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