Recent content by andrewheredia

  1. Softphone can only share park call once.

    @ThomB_3CX Thanks for that. Will give it a go. Cheers

  2. Softphone can only share park call once.

    @ThomB_3CX Hi, I tried what you recommended. I even tried reinstalling the 3cx softphone from the windows store, but it still won't let me repark a call once I have retrieved it from a shared park. The button just doesn't do anything. Cheers, Andrew

  3. Softphone can only share park call once.

    @ThomB_3CX Thanks for that. I'll try that when I get into work on Monday and update here accordingly. Cheers

  4. Softphone can only share park call once.

    @ThomB_3CX - Thanks for replying and for checking out my problem on your system. So when I receive a call: I click the BLF for SP1 (Thats my numerical allocation) and it parks the call. It also shows the call on the physical phones BLF. I click it again and it retreives the call When I go to...

  5. Softphone can only share park call once.

    Thanks for the reply. A few things I've read so far on 3cx say that the V20 softphone is compatible with V18. Can anyone confirm this? Cheers, Andrew

  6. Softphone can only share park call once.

    Hi all, I am looking to use the 3CX windows softphone instead of my Yealink T23G series. I am using 3cx V18 on a windows self hosted system and softphone V20.0.410.0 The issue I have noticed is that I can put a call in shared parking just once. Once I retrieve the call from shared parking, I...

  7. Solved New static IP address and the firewall now fails

    Cheers, Thanks for your help

  8. Solved New static IP address and the firewall now fails

    Its resolved. For some reason, the DHCP on my 3cx PC went off and the IP address went funny. Its working now

  9. Solved New static IP address and the firewall now fails

    Hi RA thanks for replying. I have restarted the 3cx pc, my router, the services. I also did an nslookup on my fqdn which comes back as non existent domain. I now cannot register some of my VOIP providers as well

  10. Solved New static IP address and the firewall now fails

    Hi all, I recently had my internet plan changed and I upgraded to a static IP. Since then when I run the firewall test my STUN server fails resolving 'stun-au.3cx.com'... failed (How to resolve?) resolving 'stun2.3cx.com'... failed (How to resolve?) resolving 'stun3.3cx.com'... failed (How...

  11. Optus NBN SIP Settings for 3cx

    Thanks Nick and Yiannish for all your help. I will check into this and see how I go and if I get it working i'll post it here to hopefully help others. Thanks

  12. Optus NBN SIP Settings for 3cx

    Hi Yiannish, I have obtained my providers SIP information which I have included below. But some of the data I am unsure where to set it within 3CX as some of the terms do not correlate. If you could provide any insight that would be most appreciated. Voip dial plan setting...

  13. Optus NBN SIP Settings for 3cx

    Hi Yiannish, Thanks for your reply. You are correct. There is my optus router that I obtained the sip information for. What I did then was unplug it from my system so my tplink router is now plugged into the NBN. So with this router I can get incoming calls but can't make outgoing. I also...

  14. Optus NBN SIP Settings for 3cx

    Hi, I am in Australia I have recently obtained an Optus NBN connection with call. I have managed to get the SIP information from the router and I can get incoming calls to 3CX but whenever I try to do outgoing calls, I get a timeout error. Has anyone managed to get 3CX to work with Optus. I...

  15. Solved 403 Forbidden nginx - cannot login to main web interface

    Yes I am 100% sure I have the 3cx management console shortcut on the desktop that was made with the 3cx installer and that also opens the 403 forbidden nginx page my browser says that the page is not secure and the certificate is invalid but when I open the certificate info it all looks OK
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