Recent content by birsey

  1. Grandstream GXW4104 Multiple incoming call issue

    Hi Thanks again for the reply. The line is definitely ringing because i can remove it from port fx02 and push it into fx01 and it will be accepted by the digital receptionist. I am sure it is a setup issue but i cant seem to figure out which. I contacted grandstream and they replied Please...

  2. Grandstream GXW4104 Multiple incoming call issue

    Hello i wonder if anyone can help with a problem I have a 3CX system with a Grandstream GXW4104 using 4 analogue lines supplied as a group of 4 by Kingston Communications in the UK. The Grandstream is registered and it works perfectly on outgoing calls. On incoming calls it receives 1 call and...

  3. incoming calls can't access menu

    Thanks Willow, That has done the trick. The system is about 1 second slower to react to menu prompts from callers routed through the granstream than through our sipgate account. Is this normal or are there adjustments. Many thanks again

  4. incoming calls can't access menu

    Hello I am new to the system so may be asking questions covered elsewhere. Incoming calls from a landline which arrive on our 3CX via a grandstream GXW4104 are not able to access our menu system (press 1 for sales etc) However calls via our sipgate telephone number work fine as does calls from...
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