Recent content by Brian Wong

  1. 3CX IVR

    Hi Leejor We have already set the Ports/Trucks like 10000, 10001, 10002 & 10003 all connect to DR in office hours and also check the below same as office option. Yes, we just want to provide some voice info to the callers from the DR with some pre-recorded voice prompt and need no other...

  2. 3CX IVR

    Thanks for the reply. When we test the incoming call, we can listen the ring tone and then the call was picked up with a steady "do...." tone, we found out that if we press 3 keys (any 3 keys), (may be we choose the 3 digit ext. options while setting up the system at the beginning), then that...

  3. Use the Digital Receptionist ONLY

    I tried to setup the inbound rule under PSTN, but only Add DID option available? I think I don't need to setup any DID as I only want all PSTN analog phone lines connect to the DR only, any hints and suggestions?

  4. 3CX IVR

    Hi I'm new to 3CX, want to setup the system running the below: 3 PSTN Analog phone lines let incoming call connect to a simple IVR system that come with 3CX I got: (A) Grandstream GXW-4104 4 Ports FXO Gateway (B) Windows 7 Professional running 3CX V10 As I need only the IVR (Digital...

  5. Use the Digital Receptionist ONLY

    Thanks for the info, I will sure looking for the site you mentioned, thanks!

  6. Use the Digital Receptionist ONLY

    you mean the INBOUND RULES? I'm new to 3CX system and have no idea on DID setting, I just want to connect 4 direct lines with nos like: 1234xxx0, 1234xxx1, 1234xxx2, 1234xxx3, they'll hunt to each other if line is busy, I got a GRANDSTREAM 4014 FXO port, can you advise how to config the inbound...

  7. Use the Digital Receptionist ONLY

    Hi, I download the free version of v10.0.21197.2104 and config with GRANDSTREAM GW-4104 (4 FXO) gateway, I just want to use the DR function of the 3CX, I create a extension at setup but it can't be registered. When I try to call from a direct phone line connect to the GW-4104, the system answer...
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