Recent content by Cory P

  1. Option for Digital Receptionist Question

    Great. Thank you for the responses.

  2. Option for Digital Receptionist Question

    Current Version: 15.5.5 Hello, We a Digital Receptionist prompt for incoming calls. The issue with this comes when the caller doesn't choose an option though. In the past, we had it set to repeat the prompts. Recently, we have it set to forward to a voicemail box after 10 seconds of...

  3. Setting up a Greeting/Message on an extension

    Hello, Our office is wanting to implement a dial in system to alert employees about weather alerts or delays. How management is expecting it to work is that they can change a voicemail recording or greeting message when there is inclement weather. So when the user dials into our 3cx number...
    • Cory P
    • Thread
    • 3cx alert system greetings soft phone suggestion unattended extension voicemail
    • Replies: 3
    • Forum: Phone System / PBX

  4. Whitelisting IP Addresses

    Hello, We are receiving steady streams of authentication failures from IP addresses around the internet and as they emerge we tend to block the IP or the IP range to prevent them from trying to access the 3CX system again, version 15.5.5. As we are becoming more aggressive in blocking the...
    • Cory P
    • Thread
    • authentication blacklist firewall ip address security whitelist
    • Replies: 1
    • Forum: Phone System / PBX

  5. Solved Provisioning Custom Template on Yealink Phone

    Hello and thank you for the responses. Editing the custom templates in the new version and saving them, then applying them did indeed work and allow for the custom template to be provisioned into the phone. We are aware of needing to update service packs as well. Thank you for the suggestion.

  6. Solved Provisioning Custom Template on Yealink Phone

    You are correct in the fact that this is the first time it is being done on the newer 15 version of 3CX

  7. Solved Provisioning Custom Template on Yealink Phone

    Hello, How can I get some of the phones to load a custom template we have? Whenever we attempt to add new Yealink phones, and select the custom template we have created, it continues to load the default and won't pull the custom one we have created. Shown in the screenshot, are a few of the...

  8. Webmeeting Access Issue/Concern

    Hello, Using 3cx Version 14, we have in the past been able to use Webmeeting and some users had access some users didn't. Well, recently, we went to delete a user and their extension from 3cx, but when we would try, the extension was still assigned a webmeeting account. We would then go to...

  9. SIP ID

    Awesome. Thank you. It's just crazy to me figuring out that you can ultimately just call an email address.

  10. Quick Distinguishing Question

    So, it is working to remove it now. I had to force reboot the phone for changes to be made and allow for it to reprovision I suppose. Either way, removing the SIP ID, and rebooting the phone seems to solve the problem with the phones being red vs black. Why it is causing them to turn 'red'...

  11. Quick Distinguishing Question

    Yeah. I've been referring to it within Extensions. In regards to 'Registration settings' I'm not 100% sure what you mean for as to what they match too. Below, when I open my extension, I see this red box and that is why I presume it to be the SIP ID and not a weak password. I even tested...
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