Recent content by Cuz

  1. Solved No Service

    It seems to have fixed itself. I don't know what the issue was.
    • Cuz
    • Post #2
    • Forum: SMB

  2. Solved No Service

    My phone says that I have no service. When I open the web client or I open my 3CXPhone For Windows below and attached is what I see. I have not changed anything and my internet is working. Any ideas? Thanks for any help you can provide! • 3CX Version: Free • Is the 3CX Server Hosted and...
    • Cuz
    • Thread
    • Replies: 2
    • Forum: SMB

  3. Solved Provisioning a Yealink W52P DECT Phone

    Thank you for letting me know and thankyou for all of your help!
    • Cuz
    • Post #9
    • Forum: SMB

  4. Solved Provisioning a Yealink W52P DECT Phone

    Thank you for the information. I noticed that the information says the phone can be manually configured. Is this true with a 3CX hosted account? If so how would I do that?
    • Cuz
    • Post #7
    • Forum: SMB

  5. Solved Provisioning a Yealink W52P DECT Phone

    Thanks again for your help! I followed the steps laid out in the provisioning link you provided. Currently the base firmware version is 25.81.0.30 I did not know until earlier today that the handset was W52H. I see that there is firmware for it W52H for W60P-26.81.0.40 I downloaded the...
    • Cuz
    • Post #5
    • Forum: SMB

  6. Solved Provisioning a Yealink W52P DECT Phone

    Thank you for responding! I guess my info at the bottom of my original post does not make sense. I have updated it below. I have the W52P DECT Phone. The W52P is the one I am having issues with. I am able to update the base firmware but not the handset. When I try to upgrade the handset I...
    • Cuz
    • Post #3
    • Forum: SMB

  7. Solved Provisioning a Yealink W52P DECT Phone

    Following 3CX"s provisioning process I am attempting to provision a Yealink W52P DECT Phone for use with my system (information below). I have installed the 25.81.0.30 firmware for the base. Every time I try to install the handset firmware using the OTA method the handset tells me “RPS...
    • Cuz
    • Thread
    • Replies: 9
    • Forum: SMB

  8. All Incoming Calls Go Straight to Voicemail

    I set up another free account without a desk phone. When I called the number the first time it rang like it is supposed to. I click the red circle on the dialer in the admin console to end the call. I tried calling the number later, actually about 10 different times, and every time I call...
    • Cuz
    • Post #6
    • Forum: SMB

  9. Yealink Phone "No Service", Red Square in Admin Console and “Invite Request No Response”

    I set up another free account without a desk phone installed. When I called the number it rang like it is supposed to. I click the red circle to end the call. I tried calling the number later, actually about 10 different times, and every time I call this other account it goes straight to...
    • Cuz
    • Post #11
    • Forum: SMB

  10. All Incoming Calls Go Straight to Voicemail

    When I call from my cell or any other phone. It goes straight to voicemail. Any other ideas as to what might be causing this? Thanks again!
    • Cuz
    • Post #5
    • Forum: SMB

  11. Yealink Phone "No Service", Red Square in Admin Console and “Invite Request No Response”

    I did not assign a DID. I had assigned it to my User. I edited out the User information. I did assign the DID in the office hours and tried to call again but it still did not work. Goes right to voicemail I disconnected the desk phone to make sure there was no settings in the phone that were...
    • Cuz
    • Post #10
    • Forum: SMB

  12. Yealink Phone "No Service", Red Square in Admin Console and “Invite Request No Response”

    Hi Theodore, I did set up office hours and it didn't change anything. I then cleared office hours and made all scenarios go to the user (me) and that did not change anything. See attachment. Thanks again for your help! Mike
    • Cuz
    • Post #8
    • Forum: SMB

  13. All Incoming Calls Go Straight to Voicemail

    Hi Theodore, Thanks for responding! When you say provider are you asking about my my cell phone provider or ? Thanks, Mike
    • Cuz
    • Post #3
    • Forum: SMB

  14. All Incoming Calls Go Straight to Voicemail

    I have recently created a new free account. I have a Yealink T53W Desk Phone. (Details below) I have a dial tone and am able to make and receive calls but.... All the incoming calls go straight to VM. When a I leave a VM it is not in history. I cannot retrieve or see it. Nothing is set to...
    • Cuz
    • Thread
    • Replies: 5
    • Forum: SMB

  15. Yealink Phone "No Service", Red Square in Admin Console and “Invite Request No Response”

    Thanks for clarifying! I was able to get the .74 firmware just in case. I am having new problems so I will probably have to start a new post. All the incoming calls go straight to VM. Nothing is set to busy or DND. When I make calls to my cell (Not 3cx app) it goes straight to voicemail as...
    • Cuz
    • Post #6
    • Forum: SMB
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