Recent content by Dan - EAC

  1. Solved Call Flow Designer - Webhook

    Aha this is what I was trying but not to worry I've found my error...o_O So.. ahem. When using the site webhook.site to test this works. The output format has JSON ticked. Unticking this showed my missing digit! Appreciate the response.

  2. Solved Call Flow Designer - Webhook

    Hi. I've been looking at Webhook options for 3CX for one of our customers. Looking around people seem to mention installing something on the 3CX machine and using a 3rd party service like creomate.. so I thought how hard can it be. The idea is: Caller calls in and hits the IVR One of the...

  3. Call Drop Outs - W90B + W90DM + W57R

    Hi, Just throwing this out there incase I've missed something obvious.. We have a customer site that is using a W90B Multicell Dect solution with a W90DM. DECT Survey was carried out and devices have been installed.. though they are experiencing call drop outs. i.e - Users will be on a call...

  4. Simple CFD Script

    Thanks for your guidance Paulo. I was able to rectify the calling issue with the Outbound rule. Creating a rule with the extension that the CFS was set to use at the time of creating and moving this to the top has allowed the call to proceed forward. I left the rest the same and all good! :)

  5. Simple CFD Script

    Thanks for the response. I'll do a bit of testing and then update. I did test with our own number and had the same result but will test with an extension/forward/mobile The blind transfer + calling out with the caller number is actually what I would prefer to happen. It's a bit of a...

  6. Simple CFD Script

    Sorry to add to this but I may have celebrated slightly too early :oops:. The IVR now dials the script fine. I set one of the options to select the script and that part is fine. It seems that the transfer to the external number doesn't seem to be happening. What I thought was the case... i...

  7. Simple CFD Script

    Many thanks for this to both of you. I've amended my test script and it is now dialing!

  8. Simple CFD Script

    Hi, It's my first time using CFD so I assume I am doing something wrong. I am trying to create a simple script that does the following: When Option 2 is pressed on the IVR for example, play an "un-skippable" voice prompt and then transfer the call to an external number. I was previously...
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