Recent content by Dawidwgd

  1. Issue with clients accidentally ending sessions.

    It's a great pity, and I eagerly await the implementation of this feature so that I can introduce the chat to my clients. As I mentioned, everything else is great, but I am surprised that you don't see this as a serious issue. When there are more conversations happening on the chat, sessions...

  2. Issue with clients accidentally ending sessions.

    Thank you for the quick response. So, it seems that enabling this option is not possible :( I think that setting the message "Don't press X next time" is quite unprofessional... :( I noticed that on other chats of this type, after pressing the "X" button, a confirmation dialog appears asking if...

  3. Issue with clients accidentally ending sessions.

    Where can I find the "Enable a confirmation dialog" option for the client before ending the session after pressing the "X" button? Currently, after pressing "X," the message "Your session has ended. We invite you to contact us again!" is displayed.

  4. Issue with clients accidentally ending sessions.

    So with "2.Adjust user permissions" can we turn off that x button?. Where I can find that option? or enabel confirmation dialog? Due to this accidental session ending, I had to turn off the chat on the site, but if there's something that can be done about it, I'll be able to turn it on again...

  5. Issue with clients accidentally ending sessions.

    Hello, I have an issue on my website where clients using the chat often mistake the 'x' button in the top right corner for minimizing the window, but it ends the session instead, and we can only reach out to them via email afterwards. Is there a solution for this, perhaps disabling that 'x'...
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