Recent content by Deepak | Aastitva.com

  1. Deepak | Aastitva.com

    SIP trunk not terminating to Digital Receptionist

    Hi, One of my SIP trunk, please note the screenshot, is not terminating to Digital Receptionist, and is going for Ring All. But in Ring All, it is only ringing 2 extensions, not all extensions. The SIP trunk of the same nature is working fine. Can anyone help me with the reason? I have tried...
  2. Deepak | Aastitva.com

    Upload wav files in v20

    @NicholasP_3CX - Thank you so much for the update. Yes, I am able to upload.
  3. Deepak | Aastitva.com

    Upload wav files in v20

    Hi, We are not getting the option to upload wav files in the new v20. There is option for Call on Hold, but where do we upload wav files for the different ring groups?
  4. Deepak | Aastitva.com

    Solved Version 20 (Includes OS upgrade from Debian 10 to 12)

    We have successfully upgraded. Thank you so much.
  5. Deepak | Aastitva.com

    Solved Version 20 (Includes OS upgrade from Debian 10 to 12)

    Hi, After version upgrade it is not allowing me to login with the system owner account. How to solve it?
  6. Deepak | Aastitva.com

    Solved Version 20 (Includes OS upgrade from Debian 10 to 12)

    Hi, We have restored the droplet, and activate the 3CX server. First time we went to upgrade again, it just logged us out. After we logged in and trying to upgrade, it is giving this error. Please note the screenshot.
  7. Deepak | Aastitva.com

    Solved Version 20 (Includes OS upgrade from Debian 10 to 12)

    Hi @bitn2 - I am sharing the CPU usage. Kindly check and let me know if the installation is on, or we restore the server, and then go ahead with the upgrade.
  8. Deepak | Aastitva.com

    Solved Version 20 (Includes OS upgrade from Debian 10 to 12)

    Thank you for the update. It is more than 60 mins. We powered down the server in between as we were not able to judge the problem. After power up, we have taken the screenshot to show to the forum.
  9. Deepak | Aastitva.com

    Solved Version 20 (Includes OS upgrade from Debian 10 to 12)

    Hi, We have upgraded the to v20, but we are not able to login to the server with the same admin password. Getting a server error. Request an immediate help. Please note the screenshot. Regards,
  10. Deepak | Aastitva.com

    Solved Outbound Caller ID Problem

    Hi, We interacted with the service provider. And it seems the Govt. of India law regulates to have caller ID as per the assigned number only. And no change can be done. Thank you all for your co-operation.
  11. Deepak | Aastitva.com

    Solved Outbound Caller ID Problem

    Yes, I have already mailed the service provider. I doubt they will, but I am keeping my fingers crossed. Thank you all for your responses.
  12. Deepak | Aastitva.com

    Solved Outbound Caller ID Problem

    Hi @NicholasP_3CX , Thank you for your detailed explanation. I believe you are right. Based on your reply, I checked everything and it seems the Provider IP is rejected by any other caller ID, which is not in the series of the provider. That is the reason +91-87645-xxxx is also working, and...
  13. Deepak | Aastitva.com

    Solved Outbound Caller ID Problem

    Hi @OlegR_3CX, You mean to say when I am giving the default trunk number +9187645xxxx, the service provider is allowing it. And when given the other number +91226964 it is not allowing. But the forbidden error is coming from 3CX. When I configuring with the +9187645xxyy which is other trunk...
  14. Deepak | Aastitva.com

    Solved Outbound Caller ID Problem

    Yes, I am getting an error log. I have uploaded the screenshot.
  15. Deepak | Aastitva.com

    Solved Outbound Caller ID Problem

    The event log is showing 'Not Answered'. No, it is not a country code issue. The moment I changed the ID to default in the Outbound rules, then it allowed calls.
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