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Evolute IT's latest activity

Evolute IT reacted to CentrexJ's post in the thread Can not add hosting to an existing system with Like.

3CX Hosting is only availble in 8SC Professional and up through to 256SC. It is not available for 4SC Pro or 8SC Basic.

Jun 30, 2026
Evolute IT reacted to edossantos_sipcaller's post in the thread CRM integration for external callers with Like.

Internal calls don't trigger the CRM integration. To get that you will need to create something custom using the Call Control API.

Jun 30, 2026
Evolute IT replied to the thread CRM API Lookup Intermittent on Yealink handset.

This is cool! Didn't know that!

Jun 30, 2026
Evolute IT reacted to SoterisH_3CX's post in the thread CRM API Lookup Intermittent on Yealink handset with Like.

Hello @OAH Are the inbound calls routed to a queue? I'm not sure if that's the case, but please consider the following: In SP9, we...

Jun 30, 2026
Evolute IT replied to the thread CRM API Lookup Intermittent on Yealink handset.

Normal. On the first call, the contact is looked up, and you enabled "add to phonebook", so it adds it (I personally recommend leaving...

Jun 30, 2026
Evolute IT reacted to perfect-touch's post in the thread Mistake with license stopped transcription with Like.

If anyone stumbles over this thread in future, we have setup Grok transcription with no issues at all. Since I made a stupid mistake...

Jun 30, 2026
Evolute IT reacted to N_G's post in the thread V20 Update 8 Final: Leaping Forward with Agentic AI with Like.

@patrickb_de We are looking into this, it makes sense to address this somehow in this way

Jun 30, 2026
Evolute IT reacted to KyriacosS_3CX's post in the thread Setting up WhatsApp - 3CX or Meta issue? with Like.

Hi, Have 24 hours passed since Meta progressed to add/allow the number?

Jun 30, 2026
Evolute IT reacted to KyriacosS_3CX's post in the thread V20 Update 8 Final: Leaping Forward with Agentic AI with Like.

Hi @patrickb_de , just to note that opening this specific discussion as an idea, or a post in the apps section, might get it a bit more...

Jun 30, 2026
Evolute IT reacted to Charles_3CX's post in the thread New IP Blacklist Entries are disappearing with Like.

Please check that the Automatic Global IP Blacklist is enabled in the Advanced > Anti-Hacking section. This IP is listed and blocked...

Jun 30, 2026
Evolute IT reacted to TheodorosG_3CX's post in the thread Unable to Use Call Barge After Enabling Feature in Latest 3CX GUI with Like.

For the Barge-In you need to ensure that Call Operations are enabled furthermore that you Show Calls for the option to be available. You...

Jun 30, 2026
Evolute IT reacted to TheodorosG_3CX's post in the thread Call Transcription Enabled but No Transcription Available in Call Logs with Like.

Check the complete blog post of Update9 final release for more information: • https://www.3cx.com/blog/releases/u9-web-client-smarter-ai/

Jun 30, 2026
Evolute IT replied to the thread CRM integration for external callers.

And that's by design.

Jun 29, 2026
Evolute IT reacted to Charles_3CX's post in the thread Mistake with license stopped transcription with Like.

You can have a look at Grok, which also has the Stereo mode capabilities.

Jun 29, 2026
Evolute IT replied to the thread Workforce Management Solution w/ 3CX.

I wonder if the external data connector could help here, as it provides most of the required data.

Jun 29, 2026

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