Recent content by gavpop

  1. 3CX Webmeeting WebRTC Audio Codec

    We use 3CX Webmeeting quite a lot and I'm getting reports from users about bad audio. This has meant a number of our users are now resorting to only using the webmeeting for video, but then dialling out on a conference phone to create the audio side of the webmeeting. Audio is crystal clear as...
  2. Stop conference number auto ringing on scheduled conferences

    If a user creates a scheduled conference and invites attendees, the 3cx system auto-dials those attendees at the scheduled time. How do I turn off the auto-dial element of this?
  3. Incorrect Status creating huge problems

    We're using the Auto Presence feature, which is supposed to turn status back to Available when mouse/keyboard movement occurs. Occasionally something will happen that causes this to not function properly. I suffered this myself yesterday after a fresh reboot. 3CX client started OK but for some...
  4. Ring Phone even when "away"

    Thanks for your reply. This all seems like a workaround though, and I'm not a big fan of creating workarounds (just creates headaches further down the line). Basically my issues stem from the fact the 3CX client does not handle status well when something untoward happens. If it suffers some...
  5. Incorrect Status creating huge problems

    We are suffering issues with the 3CX client (15.0.62928.5) marking users as "away" when in fact they're not away. I think the problem stems from when the client marks as "away", but then the PC suffers a problem, or the computer is turned off, the flag for "away" is never removed. This then...
  6. Ring Phone even when "away"

    Editing an Extension - forwarding rules. When a user is away, I'd like their phone to still ring. In the "away" drop down, I choose "forward to extension" and set the extension to be their own extension. But when their phone is called I get "not found". I really need the phones to ring, even...
  7. Recommended Door Phones

    Could someone recommend a compatible door phone for 3CX?? Just a very simple Single Button Design. No relays (for opening locks remotely), no camera, no need to be vandal proof.
  8. Fanvil Timeout Problem

    I am also suffering this problem. Causing me huge headaches and making my brand new 3CX phone system look like a pile of crap. FIX ASAP.
  9. Digital Receptionist - Manual on/off

    Thank you - that works. One question - How do I control who can dial the *64 numbers? I only want a few extensions to have this ability.
  10. Digital Receptionist - Manual on/off

    Hi, Is there a way to allow a set of users the rights to manually turn on/off the "Out of office"? I don't want to use the on/off based on day of week/time, due to erratic opening times of our office. I can see in Extensions management, Rights - "Can Control IVR", but cannot find any...