Recent content by Guvna

  1. 3CX Android failing

    Hi Support, Server 18.0 Update 5 (Build 418) - Debian. Android 3CX App 18.1.3.135 - Android version 13. iPhone 3CX App 18.6.2.550 We have noticed that the Android version of the app is not showing anything when an incoming call is happening. Only when the dialling party hangs up, will a...
    • Guvna
    • Thread
    • android client
    • Replies: 1
    • Forum: Android

  2. Solved Sales manager - Users DND

    Great. Worked perfectly. Many thanks.

  3. Solved Sales manager - Users DND

    Hi all, Quick question, is there a way for a queue-manager/sales-manager to be able to change the status of their remote/wah users DND? They have the ability to log people into the relevant queues, but when the user is DND, they're unable to do so. I can do it from the admin console, but would...

  4. Solved HotDesking phones just do not log in

    Hi, thank you for your replies. I have solved the issue. For future reference, it was a faulty switch that was causing this to happen. We could get as far as the certificate screen when logging into the 3cx web-admin gui, but no further. White screen. Also, the phones would only provision half...

  5. Solved HotDesking phones just do not log in

    Yes, otherwise it wouldn't have said the phone was being logged into the account.

  6. Solved HotDesking phones just do not log in

    I've included a youtube link here for clarity. But the phones provision perfectly, however, when attempting to log in, it goes through the process, and then back to the main screen and nothing happens. The 3CX management console says that a user is logged in on that particular phone, but the...

  7. Dump coldcallers to hold music

    Hi all, Getting really fed up with the amount of cold callers latetly. I'm guessing my details have been sold away, and I'm getting anywhere up to 20 calls a day from these people. Although I can stick them on hold to a point that they get fed up and hang up eventually, what I'd ideally like to...

  8. ACD Agent follows user

    Hi all. I'm trialling 3CX in order to come to some informed decision away from an ageing system we currently have in place. I'm having issue with ACD agents. Presently, we have a hotdesking system whereby salespeople can come and go from different desks. They each have their own ACD number and...
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