Recent content by H&K

  1. How to pickup a call from 3CX app without *20*

    Hi, If someone wants to answer a call through the 3CX mobile app without dialing *20*, what options are available? For example, can the call be picked up from the contact list or the Teams list?
  2. Cannot pick up calls if not answered from another phone

    Thanks both of you for your help!
  3. Cannot pick up calls if not answered from another phone

    Thank you for the reply. We have "DEFAULT" department and I can't see "Call operation" option in there. Where I can setup the rights?
  4. Cannot pick up calls if not answered from another phone

    We have a 3CX Ring Group with two users. If no one answers, the call is forwarded to a call queue with the same two users plus an additional user. Issue: If none of the queue members are available, another user (not in the Ring Group or queue) tried to pick up the call using the 3CX mobile app...