Recent content by JetWave

  1. Call pops on internal calls

    Okay, thank you, that's what I was afraid of. Seems my workaround will have a negative side-effect. I'm not familiar enough with programmatic language or XML to make my own template, I'll have to look around externally to see who could do this.
  2. Call pops on internal calls

    Hi, I tried searching through existing posts and I couldn't find anything so I'm sorry if this is answered elsewhere. I have a potential client that did a horrible job with their phone number formatting in Salesforce. They have about 8 different ways their phone numbers are loaded, and I've only...