Recent content by jkampwerth

  1. Forwarding calls need to show original caller ID

    Thank you for that. I'm still awaiting a response from Calltower's support.

  2. Forwarding calls need to show original caller ID

    Hi, Any other help is appreciated.

  3. Forwarding calls need to show original caller ID

    Our SIP provider is CallTower

  4. Forwarding calls need to show original caller ID

    Hi, Is there a way to have a forwarded external call show it's caller ID as opposed to the caller ID of the extension that forwarded it? So our receptionist receives a call, then she forwards it to customer service. We want the callee's caller ID to show instead of the receptionist's. Any...

  5. Zendesk server side integration after upgrading to V18

    Hi, after moving to update 3, ticket creation is still not working. Not sure what to do next. Any help is appreciated.

  6. Zendesk server side integration after upgrading to V18

    Well that may explain it. We are on v18 update 2. We will move to update 3 when we can. I can't believe I couldn't find this anywhere else. Thank you!!

  7. Zendesk server side integration after upgrading to V18

    Hi, So I have followed the new guide of setting up zendesk - 3cx integration to the letter. For some reason, call journaling is not creating a ticket after the call ends but a new contact is created. The template has not been changed. Can someone please assist? Thank you

  8. Ability to set different Music on Hold (MOH) for each Trunk/Voip Gateway, Vote if you are for it

    +1

  9. Digital receptionist forward call to external number

    +1
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