Recent content by lti_2006

  1. SharePoint Storage option not working

    I'll attempt this and see if it works.

  2. SharePoint Storage option not working

    Hi, We currently have an integration with Office 365, and it appears to be functioning properly. We're using it for single sign-on through Office 365, and no errors are being reported. However, when we try to use SharePoint for storage, we get the following error. Based on the documentation...

  3. Error upgrading firmware using 3CX web portal

    Hi, Thanks for the assistance; it worked.

  4. Error upgrading firmware using 3CX web portal

    The current version of the PBX is Version 20.0 Update 7 (Build 890 Alpha). This is the upgrade message we are getting for the T54Ws 96.85.0.5 (96.87.0.16 is available). When I attempt to manually upgrade the phones using the firmware downloaded from Yealink's website, it indicates an invalid...

  5. Error upgrading firmware using 3CX web portal

    Hi, We currently have three Yealink T54Ws, and we are encountering an error when attempting to upgrade the firmware from within the portal. We get the following error message. Any insight on what may be causing this and how we can resolve it?

  6. Mobile app keeps ringing after answering from handset

    Okay, thanks.

  7. Mobile app keeps ringing after answering from handset

    That's correct. Team members are also complaining of poor call quality.

  8. Mobile app keeps ringing after answering from handset

    The PBX is on Version 20.0 Update 7 (Build 890 Alpha), and as far as I'm aware, the apps are up to date. The apps work. The phones are connected to the PBX via an SBC. We're using the default config that's pushed out to the phones.

  9. Mobile app keeps ringing after answering from handset

    Hi, We have a couple of users who are currently using handsets. When they answer incoming calls from the handset, the mobile app keeps ringing, even after the call has been answered. Is there a setting to adjust to stop this, or is this a bug? One person has an Android phone and the other has...

  10. IP Phone is only working with non-tunnel connections

    Thanks for the feedback. We used a Linux-based implementation for the SBC, and everything works as expected with the block for non-tunnel enabled.

  11. IP Phone is only working with non-tunnel connections

    I did some research, and it seems as though we need to use an SBC. I'll get it configured, and hopefully it works as designed.

  12. IP Phone is only working with non-tunnel connections

    Hi, We're in the process of implementing a new 3CX phone system hosted in Azure, and I've noticed that the phones get provisioned, but they're online when I disable the "Block remote non-tunnel connections" option. I'm using a Yealink T34W. Any reason for this? Is there a way to have it work...

  13. License activation from Trial

    That was easy; it worked. Thanks for the assistance!

  14. License activation from Trial

    Hi, We have a self-hosted instance of 3CX Pro trial in Azure, and we just upgraded the license to an active Enterprise license via the portal. However, our instance still shows it's on a trial when we log in. How long does it take for the license to be applied, or is there something else we...
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