Recent content by Mhanen

  1. Email notification on missed call setting not copying to new user

    Thnx all, updating to update 3 now

  2. Email notification on missed call setting not copying to new user

    Yes I did. I ticked all the checkmarks including options Ow and btw I'm running on V20 update2 build 715

  3. Email notification on missed call setting not copying to new user

    Hey everyone, Since V20 I've noticed that there probably is a bug in the copy extension function. When I've made a user and disabled the email notifications on missed call, and then copy the user. The checkmark is on by default, even if the copied user checkmark was off. Is this intended or...

  4. Unable to login/out of queu's when manually provisioning the windows app.

    Will do

  5. Unable to login/out of queu's when manually provisioning the windows app.

    Hey Nicolas, Can I ask if this was a completely new account, or one that was already auto provisioned once? Because as stated the issue only exists on a brand new user account that hasn't been provisioned at all before.

  6. Unable to login/out of queu's when manually provisioning the windows app.

    Hey Nicolas, I've tested some scenarios and the problem only exists when you make a totally new user account and then provision i manually. Ive provided a screenshot where you can see the problem. Steps before screenshot: -Make a new user account -Send welcome email -Set password and login to...

  7. Unable to login/out of queu's when manually provisioning the windows app.

    Hey Nicolas, Maybe I wasn't quite clear on the issue. But the issue is that the Selective login button is actually greyed out when you provision manually. I'm unable to click the IN or OUT button

  8. Unable to login/out of queu's when manually provisioning the windows app.

    Hello there everyone, I have a question/issue about the new v20 windows app and the installation and provisioning of the app. The issue is as follows: I've installed the windows client for a customer through the standard means (welcome email, set password, login to webclient, download...

  9. Pre announcement to employee before picking up call

    Dear 3CX, We have a customer who runs a phone answering service for external businesses. At this moment they use a Xelion system and want to switch to 3cx. The function though that she has at this moment in her Xelion system, is a pre announcement she has recorded for herself per company. So...

  10. Calls stay active after disconnecting call

    @ThomB_3CX Havent had the chance to read up but seeing this now I'll definately test this and come back with the results.

  11. Calls stay active after disconnecting call

    Hey Everyone, I've got a weird issue on the new 3cx mobile app, since the new v5 upgrade. When answering a call u get a timer in the top left of your mobile phone to indicate the call is active and how long it has been running. Normally when you close a call, this dissapears, but after the...

  12. Report on outbound caller ID

    I have a customer that does outbound calls for different companies. When they call for a certain company this includes the outbound caller id for that company. Therefore I've made outbound rules with *codes. For example if they call with *9 prefix, they call out with a different outbound caller...
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