Recent content by Mina Hanna

  1. 3CX integration inquiry

    We have an inquiry regarding the integration between Zoho CRM and 3CX to enhance our business operations. Let me briefly explain the current state and the business requirement: Current State: We are currently using Zoho CRM to obtain customer leads. Sales agents manually take customer phone...
  2. 3CX Sip Trunk with Nortel GW

    Yes, unfortunately this setting cant be changed on nokia GW
  3. 3CX Sip Trunk with Nortel GW

    Hello kindly i configured 3cx on AWS cloud environment with behind firewall , The 3cx local ip is 192.168.10.10 There is a vpn tunnel between firewall on aws cloud and on prim firewall .Behind the onprim firewall there is a GW Nokia with ip 10.12.30.160 and this GW connected to proxy server...
  4. 3CX SMTP 5.7.0 Denied

    Okay, Thanks for your support
  5. 3CX SMTP 5.7.0 Denied

    No i have only one ip
  6. 3CX SMTP 5.7.0 Denied

    Dear Support, Thanks for your reply, Kindly i make test for my FQDN and its yes resolving to my real ip asper the above command example and also make refresh to my active license but the issue still exist and smtp server appear 5.7.0 Denied Kindly advice
  7. 3CX SMTP 5.7.0 Denied

    Dears, Kindly i have an issue on my 3cx server as it suddenly not send welcome mail and when i test SMTP server i found an error 5.7.0 Denied although I tested the public ip and its bounded to our 3cx FQDN So kindly advice.
  8. 3cx with yealink ip phone issue

    Actually i did all this steps but unfortunately still not provision and when i take a capture by Wireshark i found this message ( 407 authentication proxy required) So kindly advice
  9. 3cx with yealink ip phone issue

    Dears Thanks for your reply firstly, The issue is why the auto provisioning not work although the ip phones appear in the 3cx phone tab. Secondly, when we try to do manual configuration we yes try to use manual link provisioning but not work and also try to configure the ip phone manual...
  10. 3cx with yealink ip phone issue

    Dears, Kindly i have a customer has 3cx standard edition and has an issue with auto provision with yealink ip phones .3cx server and yealink ip phones in the same lan network 3cx ip 192.168.1.60/16 and all ip phones inthe same network range /16 but no ip phone can auto provision with...
  11. Automatic outbound call

    This tool for free or with fees ???
  12. Automatic outbound call

    Could you please tell me where can i find this file in demo app or discuss me how can i add customer phone for allowing the pbx to auto dial them
  13. Automatic outbound call

    Dears, This file should be CSV or txt or what , could you please share with me a template of this file .
  14. Automatic outbound call

    Actually i made most steps but now i need to know where can i found file containing the numbers to call to a path on my 3CX server.
  15. Automatic outbound call

    Dears I need to know how can i found file containing the numbers to call to a path on your 3CX server