I have 8 zap trunks and i create 2 inbound route and redirect incoming call from trunk1->4 in inbound route1 to queues 1 and incoming call from trunk 5->8 in inbound route 2 to queue 2.
the same as outbound route, i want agent 1->4 can only use outbound route1 and agent 5->8 can use only...
I want to set Busy tone when i use extension call to extension and destination extension is currently busy and it will tell me"The Extension is Busy".
Hope you can all help me.
Thanks
I have a queue to get incoming call, when 1 number got call in it generate to my available agent normally but when 2 numbers got call in in the same time it only generate to 1 agent until that agent pickup the phone then second number can generate to another agent. the problem is :it suppose to...
i have Elastix on my server and i point it to my Public IP address, i got invalid certificate on HTTPS connection.
now i want to make it as valid certificate for my Public IP.
Thanks
How can i manage my server via Putty on my windows?
Nowadays i can only use Elastix via web UI, and now i want to use it via Putty too.
I try many time but what i got is access denied when i login via putty.
Thanks,
Hi,
I have many extensions on my Elastix, i use context ' from-internal' as default when i created extensions, but now i cannot use this context anymore i need to force to use 'from-internal-additional' instead. and i use Queues for my incoming call, so i need go to extensions_additional.conf...
I use elastix 2.4 and i get access in side lan is work perfectly but when i try to access from outside lan it perform very slow that make me sleepy when i wait for it.
Please help me to solve this problem.
Thanks.
I use Flash Operation Panel Work perfectly in local address.
but when i use it at Public IP Flash Operation Panel not working and always blink.
Operation Panel is work normal both local and public.
i want to use it in public ip.
hope you can fix this for me.
thanks
I use elastix 2.4 and i have 4 agents and 4 trunks.
when caller call in and then hang up but in my agent phone still ring and when agent accept phone and not hear.
i just want when caller hang up their phone and on my agent phone also hang up.
thanks.
I use elastix 2.4 and i have 4 agents and 4 trunks.
when caller call in and then hang up but in my agent phone still ring and when agent accept phone and not hear.
i just want when caller hang up their phone and on my agent phone also hang up.
thanks.
I use elastix 2.4 and i have 10 Sip extensions 4 trunks
i use 4 agents to get incoming call
i just want when my 4 agents is current busy on call i want to tell caller my agent is busy please wait a moment.
and if when one of my agent free i want caller that waiting it will ring in that free...
I use elastix 2.4 and i have 10 Sip extensions 4 trunks
i use 4 agents to get incoming call
i just want when my 4 agents is current busy on call i want to tell caller my agent is busy please wait a moment.
and if when one of my agent free i want caller that waiting it will ring in that free...
I have 4 zap trunks and i have 4 extension to receive incoming call,
my main number is trunk 1: 023999922
and this number we also advertise for our company.
but i want when caller call to this number it will random to another trunk to prevent main trunk got busy tune.
hope you all understand...