NikosK_3CX

Staff member 3CX Support

Messages

45

Reaction score

41

Points

18

---

Joined

Sep 2, 2024

Last seen

Yesterday at 3:52 PM

Find

Find content

Find all content by NikosK_3CX Find all threads by NikosK_3CX

Latest activity Postings About

• • 

    NikosK_3CX reacted to JGW's post in the thread licence renewal from enterprise plus to ai seems to have lost 3cx cloud transcriptions with Like.

    Hello Nikos Thankyou for your quick response , i will look into using one of the three options you have provided to me Regards John

    Aug 3, 2026
  • 

    NikosK_3CX replied to the thread licence renewal from enterprise plus to ai seems to have lost 3cx cloud transcriptions.

    3CX cloud transcription was available only for Ent Plus keys in order to transcribe the Recordings. For the AI edition, it will not work...

    Jul 31, 2026
  • 

    NikosK_3CX replied to the thread Solved Call Monitoring not available?.

    As per our TeamViewer session from the ticket, the option to enable the tool was there. You need to scroll down in order to see it.

    Jun 26, 2026
  • 

    NikosK_3CX replied to the thread Solved Call Monitoring not available?.

    Since you have created a support ticket, we will check the issue there.

    Jun 25, 2026
  • 

    NikosK_3CX replied to the thread 3CX Cloud Transcription Stopped Working.

    Since you get this error, "Insufficient 3CX AI Credit for transcription" in the logs, it is clear that you have consumed the available...

    Jun 12, 2026
  • 

    NikosK_3CX replied to the thread 3CX Cloud Transcription Stopped Working.

    You can set the PBX in verbose mode and replicate the issue with a call. After the replication, download the support info and check...

    Jun 12, 2026
  • 

    NikosK_3CX replied to the thread Migrating to 3CX Hosted from On-Prem Hosted VM with Custom FQDN.

    Can you please speak with your partner in order to raise a ticket with us to assist you? You cannot use a custom FQDN in a hosted...

    Jun 3, 2026
  • 

    NikosK_3CX reacted to JbJansson's post in the thread Solved When pressing "microsoft" on login screen - Page not found with Like.

    After update. Everything worked again

    May 29, 2026
  • 

    NikosK_3CX reacted to JbJansson's post in the thread Solved When pressing "microsoft" on login screen - Page not found with Like.

    I have created a ticket, thanks

    May 29, 2026
  • 

    NikosK_3CX replied to the thread Solved When pressing "microsoft" on login screen - Page not found.

    @JbJansson, can you open a support ticket so we can check why you are facing this issue?

    May 28, 2026
  • 

    NikosK_3CX replied to the thread Transcription / IA not working.

    Please note that 3CX transcription is not available for the AI license edition that replaced the enterprise edition. 3CX cloud...

    May 22, 2026

  Show older items
• Loading…
• Loading…