Recent content by richo81

  1. poe speaker for small factory

    Anyone have any first hand experience with poe speaker for paging out to a small factory. Obviously needs to tie into 3CX. Ideally the user picks up the handsets, calls the extension which goes to the speaker automatically and they can page staff members or notify them. Is this possible if...
  2. 3CX - Rasberry Pi 3B+

    Hi All, Just curious as to peoples real world experience running 3CX on Rasberry Pi. I'm looking at running 4 sim calls and 4 handsets and likely only using the basic features. How well does Rasberry Pi hold up? Are there any tips, tricks with the hardware or setup i need to be aware of? I...
  3. Solved Extension forwarding issue

    the issue here was because i was forwarding between different sip trunks from different providers. as soon as i added an additional line to one of the trunks the forwarding works as expected.
  4. Solved Extension forwarding issue

    external numbers are landlines or mobiles. sip flow show state = REJECTED INVITE 604 for 1 SIP trunk and REJECTED INVITE 401 401 for the other. i can't see much if i drill down into wireshark but not really sure what i am looking for.
  5. Solved Extension forwarding issue

    voip i have basic outbound rules to handle calls. there may be some issue here though. if i dial numbers direct from the handset the work fine. if i forward to certain numbers they seem to have an issue. some work some don.t i get errors on the trunks "unauthorised from ip" "does not exist...
  6. Solved Extension forwarding issue

    Hi Members, I am setting up a basic 3cx and am forwarding calls to an external number after 10 seconds. This only appears to work if i have "accounce caller (rebound) enabled. If i don't have it enabled when the system goes to fwd the call to mobile it just hangs up. Is this right? Ideally...
  7. Change ringtones

    hmmm a bit over my head editing the template. couldnt find the word "external" -
  8. Change ringtones

    still no luck. i removed the phone and factory reset, reprovisioned from scratch with teh custom ring tone set. still has the same ring tone. can you tell me where the ring tones and template are located, maybe ill just hard edit it.
  9. Change ringtones

    yeh i've clicked OK and waited. have reprovisioned, have rebooted the phone manually. Doesnt seem to work. Maybe i just click OK and wait. Will it get the setting change automatically or do i need to reboot/provision each time?
  10. Change ringtones

    i'm calling from external.
  11. Change ringtones

    sorry this has probably been asked before. I am trying to change the ringtone. I have a remote 3cx pabx and 1 handset grandstream 1782. I've tried changing the ringtones in the 3cx extension to custom 1, 2 or 3 and tried to reprovision/update the handset but still seems to be whatever the...
  12. Solved handset can't receive external

    went back to basics on this again and managed to get the auto provisioning to work. just had to be patient and wait 5 minutes for it to reboot then logged in with userid and voicemail pwd. All working now as expected. just need to be a little more patient.
  13. Solved handset can't receive external

    router is a sonicwall. do i need any inbound ports opened for the handset. the 3cx is remote (firewall ports are open here obviously) the handset is local.