Recent content by RussRiopelle

  1. WebMeeting 404 Error

    Getting this when I click on WebMeeting in the Web Client. Same for entire company.

  2. Meeting Not Found

    Have found information on this topic on how to make this work if the user is getting a Meeting Not Found. That if fine and it "fixes" it every time. Just would like to know why it happens in the first place. Enterprise Perpetual 16.0.504 Just upgraded last week.

  3. Pressing a Key during message from Menu Option selection(in Digital Receptionist)

    It goes to the main receptionist.

  4. Pressing a Key during message from Menu Option selection(in Digital Receptionist)

    3CX Version: 15.5.15502 Server OS: Windows Server 2008 R2 VM I have set up a Digital Receptionist for one of our entities. I have set up 0 to direct to a voice mail box where callers can leave a voice mail. Some callers are impatient and as soon as the recording starts they press 0. This...

  5. Upgrade to V15 from V14 SP3

    Finally decided to upgrade to V15. Had no problems installing the upgrade and restoring from backup. When I opened the Management Console on V15 I was surprised to see that all of my phones that had a custom template were in red mentioning the custom template. I have over 500 'hard' phones and...

  6. Caller ID

    Our provider pushes out our main phone number: XXX-XXX-XXXX. Recently calls made from here are showing up as a name: Mary Poppins (fictional of course). This is only happening to my knowledge with people who have Comcast as a provider. Has anyone seen this type of behavior?

  7. CTI not working with HTEK UC842

    We have well over 100 Yealink T32G phones that work just fine with this. We will be upgrading to V15 in a few months but I am deploying several of these HTEK phones now and just cannot figure out why it does not work with these phones. Many people use this feature on the Yealinks and really...

  8. CTI not working with HTEK UC842

    HTEK has latest firmware. 3CX V14 SP3 Just installed a couple of these phones. Provisioned with 3CX provided files. The CTI mode does not work. Get no response from 3CX Windows client, Make Call does not work either. This is a supported phone and I was under the impression that this function...

  9. 3CX V14 SP3 Update Won't Install

    Nick, Noticed in the log that one of the services was not stopping. Waited for the service to stop and ran the updater. That did the trick. Thank You Nick............... :D

  10. 3CX V14 SP3 Update Won't Install

    Installed all of the latest Windows updates, have .NET 4.5.2 installed and still have the same problem. When trying to install the SP3 to V14 all of the services shut down and nothing happens. Any ideas????

  11. 3CX V14 SP3 Update Won't Install

    Tried to install SP3 on V14 and it just does not install. Logged onto the server, opened the Management Console selected the update and clicked on Download Selected. Get the message about stopping the services, downloading and then installing. It certainly does stop all of the services but...
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