Recent content by Simon22

  1. Solved No Audio after 5 seconds

    The network details were changed to reflect the requirements as per documentation supplied by 3CX. The equipment should not need changing as per 3CX own sales guidelines say it will work with 'any router and any firewall'. The fundamental question is that something significant has changed from...

  2. Solved No Audio after 5 seconds

    I was pointed in the direction of raising a support ticket, However I have found this to be chargeable, Unfortunately as my Director has rightly pointed out we have made no changes and 3CX has been upgraded and now it doesnt do what it used to do in version 14. I would ideally like to know the...

  3. Solved No Audio after 5 seconds

    I can confirm that SP ALG has not been changed, nothing on the router has been changed except for allowing the extra ports as instructed on the 3CX docs for 15.5 What I dont understand is that v14 worked perfectly for years and exactly the same setup on 15.5 doesnt work, I would like to know...

  4. Solved No Audio after 5 seconds

    Justin Thank you fr your reply, Yes I noticed that when reading the docs prior to installation and changed the firewall before installing

  5. Solved No Audio after 5 seconds

    This set up worked without issue on version 14 for a few years Set up exactly the same on version 15.5U6 Any external phones when making an outbound call there is no audio either way after 5 seconds however the line remains open. You can hear each other fine for the first 5 seconds then silence...

  6. A few issues, Can you help ?

    Thanks for your reply If the upgrade doesnt work and I still have the same problem Can I have a refund of the upgrade amount?

  7. A few issues, Can you help ?

    I am glad someone agrees with me ! This would be a very useful function, as at present there is no way to rewrite a dialled number, ie create a dialplan

  8. A few issues, Can you help ?

    Many thanks for your response, The majority are softphones, there are only a couple of SNOM 300s We dont use any custom templates The Phones and PBX are updated v14 we dont use an SBC as everything is inside the network, only the trunk goes out As I say everything works, except for about 30% of...

  9. A few issues, Can you help ?

    version 14 ( phones SNOM 300 / 320 / 360 ) Can anyone help the below???, much appreciated in advance 1. for some reason the tel protocol doesnt work on all the clients (all the same clients), in softphone mode the number comes up on the client but it does not dial 2. from above if in CTI mode...

  10. Potgres Architecture Mismatch error

    Thanks for that, There is a 64bit Postgres version available unfortunately 3CX bundle the 32bit version with the 64bit focused version 11 I have decided to schedule command line 'PSQL' commands But need assistance here Does anyone know the commands for PSQL how to set it up for auto login (I...

  11. Potgres Architecture Mismatch error

    Millsey, Many thanks for that, I shall try to figure that out, I had seen something on the internet about a linked server before but it seems a long way round to achieve something that should work straight out of the box. I have just tried to install version 11 on 32bit Windows Server 2003 and...

  12. Potgres Architecture Mismatch error

    Hi Craig, I think you misunderstand me, I was informed by a support agent at 3CX that you have to install v11 on a 64bit system, however this is not the case. 3CX supports native 64bit OSs incorrect information was supplied. However I am still looking for a resolution to the Architecture...

  13. Potgres Architecture Mismatch error

    There are 2 odbc32.exe (oddly) one 32bit and one 64bit one in the WOW64 directory and the other in system32 (I think off the top of my head) When you use either 32 or 64 bit ODBC drivers it still generates the same problem as 64bit SQL uses a native 64bit driver for SQL Server. I guarantee you...
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