Fully agree with switching office hours with a dialcode.
Several of my customers have very flexible office hours, and it's a feature they can't miss.
They have a button on their phone. Just press it and the status is set. They don't use the web or the Windows client either, just physical phones...
This works on a new limited VPS for me, but you have to delete the old one (and throw money away).
"Reinstall my VPS" is not enough to get this solved.
I configured a V20 from scratch for a new customer.
The problem I have: I would like to be able to attach different wav files to different holidays.
This doesn't seem possible anymore like in V18, and I have no idea how to solve this.
Is there a solution?
If not, I'm going to throw away the V20...
Hi,
One of our customers did a meeting with his direct meeting link (not scheduled, just started the meeting and sent the link to the other person).
This meeting was recorded, but the organiser did not receive a recording link.
I already checked in the 3CX client, but there are no scheduled...
I noticed when forwarding a call on IOS to an internal number, the sorting changes from name to extension number.
The Team list is sorted alphabetically, but this changes to extension number when you forward a call.
Must be an app issue, since I can't change the sorting anywhere.
Our customer is using a mix of Samsung Xcover 4s and Xcover 5 phones (and has about 80 pcs).
No SIM card installed, since the phones are only used on the internal Wifi network.
In the beginning of the call there is a few seconds delay during which there is no voice.
*777 has the same issue.
We...
Hi Pierre,
All of my customers use NAT and have a lot of blacklisted IP's, but this is the only one behind a Fortigate.
Is this a specific Fortigate setting/issue?
Hi,
We get continuous login attemps on port 5061 of a customer, 3 tries per random internal number (both existing and non-extisting numbers).
But unsuccessful logins are not blacklisted by 3CX.
I see this in the log:
07/14/2022 10:53:37 AM - [CM102001]: Authentication failed for AuthFail...
I'm having the same issue with a customer. Generic HTML code, no Wordpress.
I tried to route the chat function calls to a dummy extension to control the chat/call routing inside and outside of office hours.
That's a trick what works fine with regular calls, but does not seem to work with chat...
Is there a way in the Windows (or web) client to customize the icon of a group chat, so it is easy to visually identify the different group chats?
Thnx,
Jos
Hi Jochen,
I connected a 3CX today to a Telenet SIP trunk.
The problem I have is the incoming numbers are not correctly displayed in the 3CX client.
All numbers are displayed without leading zero for Belgian numbers and 00 for international numbers.
For example 012123456 appears as 12123456...