3cx Free System no longer appearing in "My Systems" but working fine

[matthew.wheeldon]

Hi,

We have a 3cx Free instance, it's working fine and i have been logging in to both the webclient as an admin and the portal at least once a month to ensure it stays live.

The instance is still live and working fine however today when looking at My Systems in the portal it says i need an active subscription to log in.

I'm very confused.

cheers
Matt

 

[dani2]

My 3CX Portal seems to be the same:

Login

Subscription Required

To access your account, a Self Managed or
3CX Hosted subscription is required.

With a "Create Subscription" button, forwards to "Try 3CX Free" where "3CX SMB" is labeled as "Deployed".

 

[ChrisC_3CX]

Hey guys, this is because of some changes we've recently made to simplify the user's experience, you may read more about it here:
https://www.3cx.com/blog/news/smb-portal-access/

 

[Jpeterson.prod]

Hey guys, this is because of some changes we've recently made to simplify the user's experience, you may read more about it here:
https://www.3cx.com/blog/news/smb-portal-access/

Why are we making changes and killing off the ability to use IP phones? and why wasn’t notification sent out to the users?