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  1. Solved CALL QUEUE

    I am using the web client

  2. Solved CALL QUEUE

    I am using a 8SC 3CX PRO edition and it is Version 20.0 Update 1 (Build 731 Release). I have noticed something weird. Incoming calls to the queue on the panel are showing the agent that answered the call as the caller instead of the other way round. But on call logs on reports the destination...

  3. AUTODIALLER THAT PLAYS PRE-RECORDED AUDIO

    I have a outbound dialer in place but i do not know how to achieve the playing of a prerecorded audio

  4. AUTODIALLER THAT PLAYS PRE-RECORDED AUDIO

    @OlegR_3CX Do you have a link to specific guide to achieve this

  5. AUTODIALLER THAT PLAYS PRE-RECORDED AUDIO

    Is there a way i can make automated voice bulk calls that play pre-recorded audio via 3CX? It is a 8SC Pro edition

  6. RECORDINGS UPLOAD

    Thanks. I chose to keep them on external drive

  7. RECORDINGS UPLOAD

    Hello, Is there a way i can upload downloaded recordings back to the 3CX PBX? If yes, how? The pbx is a 8SC Professional edition

  8. Scheduled Backup Failed

    Yes. Allow me cross check several things and I will give an update

  9. Scheduled Backup Failed

    On event logs there is nothing. the error on email is on this thread

  10. Scheduled Backup Failed

    Manual backup is also failing

  11. Scheduled Backup Failed

    The backup location is ftp server The PBX version is 18 No, its not custom smtp

  12. Scheduled Backup Failed

    Hello @TheodorosG_3CX , The error is from the notification alert that is sent on email.

  13. Scheduled Backup Failed

    Hello , My scheduled backup for a 8SC professional edition failed with the following error. What is the cause and remedy for this? Your 3CX backup failed due to the following reason(s): The given key 'INST_MAILSERVERHOST' was not present in the dictionary.

  14. Transferring extension not captured in survey csv file

    It worked!

  15. Transferring extension not captured in survey csv file

    Thanks @edossantos_sipcaller . I will do that and see if it works

  16. Custom prompt for Queue call back

    Is it possible to set a custom prompt for call back feature on 3CX queues? The system is 4sc pro edition

  17. Transferring extension not captured in survey csv file

    Hello, I created a survey in 3CX CFD which asks the caller to rate between 1 and 5. I set the results to be saved on a csv file. Whenever a call comes in, after the rating the transferring extension remains blank however other fields such as caller, time and the rating are saved correctly. ny...

  18. 3CX LICENSE EXPIRY

    I have a 4SC pro edition self hosted 3CX License which expired yesterday. Which services will be affected by the expired license?

  19. SIP TRUNK DE-REGISTERS AND COMES UP AGAIN AFTER EXACTLY 5 Minutes

    It's not a networking issue. I will contact the provider to know the cause.

  20. SIP TRUNK DE-REGISTERS AND COMES UP AGAIN AFTER EXACTLY 5 Minutes

    Hello, I have a 4SC 3CX Pro edition. The SIP trunk keeps on de-registering and registers again after exactly 5 minutes. The issue has been occuring severally and frequently for some time. The 3CX is version 20. From the logs on 3CX Log reader I see that after failing when it tries re-registering...
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