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  1. what is the best CRM to monitor the missed calls

    I'm currently exporting unanswered missed calls and filtering them in Excel by unique numbers. I manually verify each number against the 3CX call log report to check if there’s been a callback from the receptionist or if the client called again after a few minutes. I’d like to know if there’s a...

  2. what is the best CRM to monitor the missed calls

    Can you advice what is the best CRM, Im manually checking the missed calls if already called back and the time of outgoing callback made by the receptionist team.

  3. what is the best CRM to monitor the missed calls

    what is the best CRM to monitor the missed calls of the welcome message call ques (call handling - extensions)

  4. New User Interface - Call Logs Report

    I understand, but it's a hassle to export unanswered or missed calls for every user.

  5. New User Interface - Call Logs Report

    Please provide guidance for a step-by-step tutorial.

  6. New User Interface - Call Logs Report

    Please provide guidance for a step-by-step tutorial.

  7. New User Interface - Call Logs Report

    I don't want to export per users and we have lots of extension. what is your best suggestions to meet the goal below Goal: I want to know unanswered calls and no call back to those unanswered calls for every department or range of extensions. This report is crucial to monitor the receptionist...

  8. New User Interface - Call Logs Report

    Extension or Range of Extensions is missing on the call logs report. I need to export excel file to range of extensions. Unfortunately, can export per user only.
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