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  1. Microsoft 365 Integration stopped working all of a sudden

    Hi all, Has anyone else had issues with Microsoft 365 integration stopped working just recently? The last time I could connect to the admin page using my AD credential was last Saturday or Sunday. But today, for some reason, I no longer have that ability. When I look at the admin...

  2. Intermittent silent/blank voicemail

    Thank you for responding. No, not all of them. Yes, I can call my direct line and leave a voicemail, and yes, I can call my sales line and leave a voicemail as well without having an issue listening to them all. Yes, no issue with the firewall test.

  3. Intermittent silent/blank voicemail

    We are experiencing the same thing as explained in the previous thread: https://www.3cx.com/community/threads/intermittent-silent-blank-voicemail.87594/ We have been receiving, over four times a week in our multiple sales lines, a silent voicemail for 2 minutes. We have only been using 3CX for...

  4. How do I remove a few of our email addresses from 3CX bounce block list?

    Based on my research thru the past threads here, I ended up switching the email server to our SMTP server. I just wish I knew in advance that 3CX SMTP server will ban bounce email addresses. I hope in the future it's part of the 3CX notification email that an email address was blocked due to...

  5. How do I remove a few of our email addresses from 3CX bounce block list?

    I believe the 3CX SMTP server is blocking a few of our new email addresses. I changed the email address on one of our general voicemail-only extensions about a month ago and haven't received one voicemail since. I know the email works because I was able to do a test email to it from gmail or...

  6. Call Queue under Panel on Web Client question

    Never mind. You are correct. I cleared the cache on my Firefox, and I can see 13 CQ now including the "problem" CQ. Need to remind myself about it moving forward since we are still not recommended to use the Windows client due to the recent hack.

  7. Call Queue under Panel on Web Client question

    Yes. I have a total of 22 CQ and have added my extension as the manager but I can only see 12 at a time. Maybe because I only have the Pro license and your client might have the Enterprise so they can see over 100 CQ? Good thing I only need to see 12 CQ but it's only showing 11 right now due...

  8. Call Queue under Panel on Web Client question

    Thank you for this. I'm able to see All the CQs in my Web Client now except one. Do you think this is a bug or is there a trick to "reset" this problem CQ without deleting and recreating it? I know now that the max CQ you can see on the web client is 12 and I do have 12 CQ but currently, I'm...

  9. How to set up Video Conference thru the iOS app?

    Has anyone here successfully set up or scheduled a video conference through the phone app only? Many of our users does not have access to a computer and would like to know how to do this from the app. When I created a new meeting or schedule a meeting and then invited an attendee from the app...

  10. Call Queue under Panel on Web Client question

    As an admin, I would like to know if I'm able to see all the Call Queues I created to monitor who's logged in and who's not. Currently, I can only see three CQ listed under my web client "panel", and I wasn't even part of those CQ. The CQ that I was a part of is not listed there. Just FYI, I...

  11. Call quality indication bars

    Following! This is our current experience. When we (all users) are communicating with each other using our Fanvil desk phone, we all see 2 (red) out of 4 bars but did not experience any call issues. When we are communicating with our cell phone apps while connected to wifi, we will see 2...

  12. IP Addresses to whitelist for Firewall Check

    These are the IP addresses that I know so far being used by the Firewall Check: 51.79.116.90 54.39.75.88 54.39.179.240 FYI, it kept changing every time you ran the firewall check. Maybe others can add more to the list after they run the firewall check so we have a good list of IP addresses...

  13. Inbound UDP port 9034 exposed by Realtek Jungle SDK Remote Code Execution Vulnerability

    Is anyone else getting this threat warning from your firewall? We are using Palo Alto FW, and this port has been hit constantly by bad actors trying to expose IOT devices. https://unit42.paloaltonetworks.com/realtek-sdk-vulnerability/ This port is only required if we use SIP Trunk / VOIP...

  14. Solved x7C v2 will not allow me to time sync via SNTP or DHCP

    I did reset the phone per your instruction, and it works now. Thank you.

  15. Solved x7C v2 will not allow me to time sync via SNTP or DHCP

    Is anyone here having the same issue as I do? All of our X7C-V2 phones have a random date and time. For some reason, the "via SNTP" or "via DHCP" checkbox will not stay after I hit apply. Is this a bug with the phone firmware? It is the latest one. Our 3CX is version 18.0 update 7 (build...
    • cpe90
    • Thread
    • fanvil x7c-v2
    • Replies: 3
    • Forum: Fanvil

  16. Solved Fanvil Phones not setting correct time zone, bug?

    Fanvil X7C-V2 also doing the same thing here. Time Synchronized via (SNTP and DHCP) will not save after I checked the box. Reprovision and Reboot did not fix it. But setting the time manually does work. Which is odd.

  17. Solved SMB Backup Location

    Never mind, Admin error! Lol. Didn't check the firewall log. The firewall blocked the inter-vlan traffic.

  18. Solved SMB Backup Location

    I'm following the article here. https://www.3cx.com/community/threads/smb-backup-location.70518/page-2 And still not able to connect to SMB. Has anyone else successfully done it? I have tried: Network path smb://IP/3CX/Backups/ Domain: abc.local Username: admin Password: 12345 Network path...

  19. Solved How to paste copied phone number to the app

    Thank you!!! I must not have tried tapping on the "slightly top" part of the empty section. Lol.

  20. Solved How to paste copied phone number to the app

    Hi guys, Is it just me, or is it not possible to paste a phone number into the iOS 3CX App? I haven't tried it on the Android app yet. Thanks!
    • cpe90
    • Thread
    • ios app paste phone numbers
    • Replies: 3
    • Forum: iOS
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