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  1. SMS/Chat and Event logs history is gone

    I know why it's gone. I'm frustrated that there is no way to get it back, and that I wasn't given proper information before this happened. Do you have any solutions, or are you just going to keep asking annoying questions?

  2. SMS/Chat and Event logs history is gone

    I had a paid version of SMB that expired in October of this year. Why is there no migration option available for a paid customer? And why didn't my partner or 3CX notify me is an excellent question.

  3. SMS/Chat and Event logs history is gone

    So, I was just informed by our 3CX partner rep that there is no migration path from SMB to another license. So, in order to purchase a new license to get things working properly I will need a new system install, which means reconfiguring my entire system AND my missing SMS messages and call...

  4. SMS/Chat and Event logs history is gone

    I believe I discovered the issue. Our license expired and apparently SMB is no longer available. Would have been nice to receive some type of notification on this, or at the very least, a notification that my license was no longer active.

  5. SMS/Chat and Event logs history is gone

    We are using SMB v20 hosted by 3CX with Voxtelesys. Recently, staff reported to me that they are missing SMS messages on their extenstions. After investigating, it looks like anything prior to 10/12/25 is gone on all extensions. My event logs also end at this date. This is the same on the...

  6. SMS Chats Disappeared

    Having the same issue. Did you get an answer to this? Using hosted SMB with Voxtelesys.

  7. IP Blacklisted when provision Yealink t53

    I just purchased the SMB license, hosted by 3CX. When attempting to provision the Yealink t53 as a router phone, my IP was blacklisted. Phone is on most current firmware (96.86.0.70). From what I can tell, I cannot delete a blacklisted IP from the hosted SMB console so I have to wait 24...
    • ryan11878
    • Thread
    • ip blacklisted yealink t53
    • Replies: 2
    • Forum: SMB
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