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  1. V20 Out of Office Hours

    Fully agree with switching office hours with a dialcode. Several of my customers have very flexible office hours, and it's a feature they can't miss. They have a button on their phone. Just press it and the status is set. They don't use the web or the Windows client either, just physical phones...

  2. [How to] Install 3CX ISO on OVH's VPS

    This works on a new limited VPS for me, but you have to delete the old one (and throw money away). "Reinstall my VPS" is not enough to get this solved.

  3. V20 - Inbound Rules?

    I configured a V20 from scratch for a new customer. The problem I have: I would like to be able to attach different wav files to different holidays. This doesn't seem possible anymore like in V18, and I have no idea how to solve this. Is there a solution? If not, I'm going to throw away the V20...

  4. No videoconferencing recording e-mail

    Solved. You may close this.

  5. No videoconferencing recording e-mail

    Hi, One of our customers did a meeting with his direct meeting link (not scheduled, just started the meeting and sent the link to the other person). This meeting was recorded, but the organiser did not receive a recording link. I already checked in the 3CX client, but there are no scheduled...

  6. Contact sorting when forwarding a call

    I noticed when forwarding a call on IOS to an internal number, the sorting changes from name to extension number. The Team list is sorted alphabetically, but this changes to extension number when you forward a call. Must be an app issue, since I can't change the sorting anywhere.
    • xantip
    • Thread
    • Replies: 0
    • Forum: iOS

  7. Initial call delay Samsung Xcover 4s and Xcover 5

    Our customer is using a mix of Samsung Xcover 4s and Xcover 5 phones (and has about 80 pcs). No SIM card installed, since the phones are only used on the internal Wifi network. In the beginning of the call there is a few seconds delay during which there is no voice. *777 has the same issue. We...

  8. Extension Hours

    Found it. You have to change the phone provisioning setting of the user in the admin control panel: (User->tab Phone Provisioning->Access).

  9. Extension Hours

    Maybe I need new glasses, but I don't see the status in the webclient settings. I only see this: Version is And it's gone in the admin console.

  10. IP attacks not blocked

    Hi Pierre, All of my customers use NAT and have a lot of blacklisted IP's, but this is the only one behind a Fortigate. Is this a specific Fortigate setting/issue?

  11. IP attacks not blocked

    Hi, We get continuous login attemps on port 5061 of a customer, 3 tries per random internal number (both existing and non-extisting numbers). But unsuccessful logins are not blacklisted by 3CX. I see this in the log: 07/14/2022 10:53:37 AM - [CM102001]: Authentication failed for AuthFail...

  12. Live chat opening hours for non-wp sites

    I'm having the same issue with a customer. Generic HTML code, no Wordpress. I tried to route the chat function calls to a dummy extension to control the chat/call routing inside and outside of office hours. That's a trick what works fine with regular calls, but does not seem to work with chat...

  13. Group chat Avatar

    Hi Nic, Long time ago we met! Thanks for the feedback. Anything in the pipeline or should I open a feature request?

  14. Group chat Avatar

    Is there a way in the Windows (or web) client to customize the icon of a group chat, so it is easy to visually identify the different group chats? Thnx, Jos

  15. Unsupported Telenet SIP Trunk Configuration Guide | Belgium & Luxembourg

    Hi Jochen, I connected a 3CX today to a Telenet SIP trunk. The problem I have is the incoming numbers are not correctly displayed in the 3CX client. All numbers are displayed without leading zero for Belgian numbers and 00 for international numbers. For example 012123456 appears as 12123456...

  16. V18 Update 1 Beta 2: Now with Yealink Headset Integrations

    That is correct. Read the rest of the replies, you need a Pro licenses for the other ones. Is this info somewhere on the main 3CX site? I can't find it. Would be nice to find this info at https://www.3cx.com/sip-phones/ or in a license version comparison.

  17. V18 Update 1 Beta 2: Now with Yealink Headset Integrations

    I don't know what going on with my webclient (and the Win 10 client), but I only get Sennheiser headset. No Yealink, no Jabra and no Plantronics. My Windows app version is 18.5.26, 3CX is fully patched to the latest version. My distributor send me a screenshot of his client and he has the four...

  18. Video Overview: Meet the 3CX Windows Desktop App

    I still have customers with ERP packages what only support TAPI. And it works flawless. So I guess it's just better to keep them on V16.

  19. TAPI has stopped working since Version 16.3.0.111 update

    The only answers I read from 3CX are non-relevant and didn't in any way help to solve this problem. And I refuse to pay 75 EUR to open a support ticket. I have known the situation in the beginning when support was free for ALL partners, even affiliate ones. I also have enough experience with...

  20. TAPI has stopped working since Version 16.3.0.111 update

    Same issue here. My customer has a Pro license and 12 pc's (mix Windows 7 Pro and Windows 10 Pro). They had the old V15 single line TAPI plugin installed. This worked flawless until client update to 16.3.0.111 (which was automatically installed after updating 3CX to 16.05.611). This broke...
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