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  1. Unable to add IP phone

    Sorry if maybe this is a silly question then but how was I able to directly connect the other phones of the same model? And yes the firmware is up to date but that wouldn’t make a difference as the option still isn’t available on the cloud UI. Is a SBC a new requirement for 3CX SMB?

  2. Unable to add IP phone

    We’re using Yealink T23G phones. Keep in mind though this same behavior happens if I select to manually set up the phone for any model.

  3. Unable to add IP phone

    The phone is the exact same model as the other two phones we have connected. Previously the option to “connect directly” was available for them, which would suggest they are router phones unless I’m missing something.

  4. Unable to add IP phone

    I'm using the 3CX Free tier and for some reason, I am not able to add additional IP phones any longer. After typing in the MAC address and selecting the phone model (or even clicking manual setup) all of the options are grayed out. It used to say somewhere on the website there was a 3 IP...

  5. Not able to provision Yealink T23G

    Yes I am. I had attempted to connect once previously on an old firmware but it didn't work. I think now I might be IP blocked but I am not sure how to remove the block. I was able to connect directly to Callcentric too so I have determined it's not an issue with the network configuration on my end.

  6. Not able to provision Yealink T23G

    Hey, I am quite stumped as I am trying to set up my Yealink T23G on 3CX SMB Free. I have inputted the MAC address, factory reset the phone many times and even tried manually putting in the auto-provisioning URL. I checked the logs and can see a 403 Forbidden error from the auto-provisioning. I...
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