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  1. Changes are made and saved but are still doing the before changes actions

    Solved. Sip provider issue

  2. Changes are made and saved but are still doing the before changes actions

    i've rebooted the server and i deleted and recreated the inbound rule for that number and its still ringing the person it was assigned to weeks ago and not to any of the changes :/

  3. Changes are made and saved but are still doing the before changes actions

    I have a call queue, round robin, that i point a particular inbound number to, both during business hours and outside business hours. A few weeks ago, i changed the order of the round robin. the round robin is still doing the prior before the change. i went in and removed everyone (agents) and...

  4. Transfer to call to extension's VM

    Thanks again, i'll try that until teams or 3cx has a better solution.

  5. Transfer to call to extension's VM

    oh and yes the user (all users) in the 3cx dashboard show under synced with show "Microsoft 365 + Teams"

  6. Transfer to call to extension's VM

    Thank you for your reply. yes, it will be an outside number. It's for the receptionist that if the 3CX auto attendant, caller presses zero..... it goes to the receptionist and she can handles the caller. she can, inside of MS teams, transfer the call to a 3CX extension without issue but to...

  7. Transfer to call to extension's VM

    So far, the 3cx integration with MS Teams has gone beautifully, (day 3 company wide use) The only thing we can't seem to do in MS Teams is to transfer a call to voicemail (*4Extension). We can transfer to the extension by the extension number but as soon as the * is entered the transfer option...
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