Changes are made and saved but are still doing the before changes actions

[NorthinFL]

I have a call queue, round robin, that i point a particular inbound number to, both during business hours and outside business hours. A few weeks ago, i changed the order of the round robin. the round robin is still doing the prior before the change. i went in and removed everyone (agents) and added one person back but it still rings the person from a few weeks ago that is not part of the round robin any longer. i then went into the inbound rules and pointed that number that was going to the call queue to an extension and still it is going to the person it was weeks ago and not to any of the changes I've try making. HELP

Thanks

 

[NorthinFL]

i've rebooted the server and i deleted and recreated the inbound rule for that number and its still ringing the person it was assigned to weeks ago and not to any of the changes :/

 

[NorthinFL]

I have a call queue, round robin, that i point a particular inbound number to, both during business hours and outside business hours. A few weeks ago, i changed the order of the round robin. the round robin is still doing the prior before the change. i went in and removed everyone (agents) and added one person back but it still rings the person from a few weeks ago that is not part of the round robin any longer. i then went into the inbound rules and pointed that number that was going to the call queue to an extension and still it is going to the person it was weeks ago and not to any of the changes I've try making. HELP

Thanks

Solved. Sip provider issue