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  1. Setting presence status at login/logout without Windows Client

    Hi, Is there a way to set the extension presence status during login/logout script when using the Web Client only?. I currently have the Windows Client V16 installed on all workstations and I am executing "CallTriggerCmd.exe -p" during the login/logoff scripts to set presence status to...

  2. Call History for Attended Transfers

    Find it hard to believe this needs to be a "feature request" and is not considred a bug although I begining to learn that 3CX does not have any bugs it has "expected behaviors" that need an "idea" to be upvoted to a indeterminate threshold before it will even be looked at. Think I am going to...

  3. Call History for Attended Transfers

    Hi, I have read a couple threads mentioning this as a known issue (unbelieveilbly it still unresolved) but they all seem to be related to not receiving the original CID in the call history of 3CX client apps. Obviously the info is in the call logs so how hard can it be for 3CX to display it to...

  4. Welcome email attachments

    Hi @VasilisV_3CX Yeah figured that updates could cause overwriting but workaround will do for now. I am suprised other partners have not wanted to substitute the generic guides with their own customised branded guides more suited to the particular installation. Might put a post in Ideas to...

  5. Welcome email attachments

    Hi @VasilisV_3CX Thats a shame. I have managed a workaround by replacing the PDF in /var/lib/3cxpbx/Data/Http/Guides with my own PDF that refers users to the Intranet for instructions.

  6. Welcome email attachments

    Hi, Is it possible to not have the "get_started" pdf attachment added automatically to the "Welcome" emails that are sent to users? I have edited the email template HTML to include a link to an Intranet webpage with customized guide and I do not want to confuse users with the generic attached...

  7. 3CX Web Meetings on IP handset

    Hi JohnS, Yes I was very hesitent about doing it but of course the X7A does not have the Google Play Store. Is there a link anywhere to get an official apk file from 3cx or are you only distributing via GPS. This really leaves little choice if 3cx will not release an official apk file outside...

  8. 3CX Web Meetings on IP handset

    Hi, Just updating this. I have managed to get 3CX webmeeting as well as Zoom and M$ Teams working on a Fanvil X7A with Fanvil CM60 webcam :D However I can only get 3CX Webmeeting v10.6.1.10 working. Versions 10.7.0 and 10.7.1 both run fine but come up with message "You have to grant access to...

  9. Solved Fanvil X7A no DND indication

    Hi, Apologies just reprovisioned again via the console and the list updated so all good now. Thanks for your help, greatly appreciated.

  10. Solved Fanvil X7A no DND indication

    Hi JohnS, Thanks for that, rebooting numerous times and reprovisioning did nothing. Following your advise I have done a factory reset and reprovisioned and appears to be working now :D As a side subject do you know if this handset supports the 3CX phonebook. If I go to "Contacts" I just get...

  11. Solved Fanvil X7A no DND indication

    Hi JohnS, I have the row of icons exactly as per shown above however pressing the purple DND icon does not toggle between purple and red. It is always purple even though extension status in 3CX toggles on and off when you press it.

  12. Solved Fanvil X7A no DND indication

    Hi, I have a Fanvil X7A handset with latest supported firmware 2.2.0.166. Problem is that when phone is put in DND mode either by softbutton on handset home screen or via Webclient the extension goes in to DND mode however handset gives no indication it is in DND. On the Fanvil X6U handsets...

  13. Fanvil manual re-provision from handset

    Hi, Main complaint I am getting from users is that when they update their BLF buttons the phones do not update, this complaint is coming from both Fanvil and Yealink users, but at least Yealink users I don't have to ask them to physically unplug the phone while I am talking to them. I assume...

  14. Fanvil manual re-provision from handset

    Hi, Does anyone know if it is possible to initiate a manual re-provision of a Fanvil (X6U) from the handset. This is mainly so users can update their BLF's on the handset after they edit them using the 3CX web client or get "Contacts" directoy updates when extension details are changed. The...

  15. 3CX Web Meetings on IP handset

    Hi JohnS Thanks for the quick response. So what you are basically saying is that you cannot install the 3cx Android Webmeeting app on these Android handsets and they are pretty much limited to being just another "standard" IP handset on 3cx. Is that correct?

  16. 3CX Web Meetings on IP handset

    Hi, Is it possible to hold a 3CX webmeeting via a connected IP phone such as a Yealink T58V or Fanvil X7A+CM60? I am sort of assuming it should be possible as these are both Android based phones and in the list of 3CX supported IP handsets so thinking it should just be a matter of provisioning...

  17. Solved IP phone listed multiple times in 3cx Windows and Web Clients

    Hi, Phone was provisioned using "Local LAN" However that said during after hours last night I went and did a reboot of the 3cx server (machine reboot not just 3cx service restart) and the problem went away it now shows only the one handset in both clients. Additional info just incase it helps...

  18. Fanvil IP phones - BLF lights randomly stop working

    You can find 2.2.11 for the X6U from here http://download.fanvil.com/Firmware/Release/X6U/20201028/

  19. Solved IP phone listed multiple times in 3cx Windows and Web Clients

    Hi Hi, No only one handset listed

  20. Solved IP phone listed multiple times in 3cx Windows and Web Clients

    Hi Everyone, I have a weird issue on one extension whereby the same IP handset is listed 3 times in the Windows & Web Client. The handset is only listed once in the management console and everything appears to be working CTI wise in both the clients. Windows and Web Clients showing exact same...
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