Search results

  1. regularly bad connection on 3CX OnPremise system

    Hi, I configured the steps in the guide. It turns out the sipgate / gswave user also have the same problem, so it might be caused by the internet connection. The HyperV is running on Windows Server 2012 R2. The 3CX is the running on the newest version on debian 18.0 (Build 314). The bad...

  2. regularly bad connection on 3CX OnPremise system

    Hi there, I operate 7 3CX systems at different locations (partly on-premise, in the data center, or directly at 3CX). In one system ("Deutsche Telekom" SIP Trunk, Onpremise) there is regularly (not always!) a bad connection with Yealink phones connected via LAN, although other participants in...

  3. Solved Call breaks up after input of # (hash key)

    Hallo, I recreated the SIP Trunk in 3CX, now it works! I don't know what was the cause, I recreated it with the same settings.

  4. Solved Call breaks up after input of # (hash key)

    are you sure this is right? my other 3cx says:

  5. Solved Call breaks up after input of # (hash key)

    done, I typed 5 one time, this is the output:

  6. Solved Call breaks up after input of # (hash key)

    Hi, I got this output from my firewall, 192.168.234.215 is the ip of the 3cx, 31.17.151.160 is my current public IP.

  7. Solved Call breaks up after input of # (hash key)

    Hallo Vasillis, I tried the digits with Firefox on Macos and with the 3cx app on IOS. The 3CX is installed on premise. The ISP is Vodafone with Down/Upload 45/10 Mbit/s. The SIP Provider is sipgate.de I'll now wireshark...

  8. Solved Call breaks up after input of # (hash key)

    OK, I clicked on the dialpad 8 2 0 with one second delay between the numbers, after that the computer voice tells me: you entered 8 8 8 8 2 2 2 2 0 0 0 0 :oops:

  9. Solved Call breaks up after input of # (hash key)

    Hallo, I tried to participate to a zoom webinar. I called the zoom number +49 69 XXXX XXXX (Germany) and dialed 11 digits (Webinar ID) and the # sign via the dial field. Shortly after I dialed # (after the ID), the call ends. I can successfully participate with the number and ID on another...

  10. "Bugreport" - User accidently activate "hold call" with their ears

    Hi @VasilisV_3CX The phones are 2 Android Xiaomi Redmi 8 and a new Samsung Phone. The 2 Xiaomis are only for 3CX in use.

  11. "Bugreport" - User accidently activate "hold call" with their ears

    Hallo, I've got several customers (most eldery) who activate "hold call" by accident when the hold the android smartphone too far from their ear, so the display activates and then push back to the ear. Maybe there is still room for improvement. Thanks! :)

  12. howto pick up a toggled caller again?

    I meant the 2nd button (Alt. transfer)

  13. howto pick up a toggled caller again?

    Hallo, how can I pick up a toggled caller again in the Windows Client or cancel the toggeling? Thanks!

  14. Solved Difference "Ring Time" and "Max. Que Wait Time"

    OK thanks!

  15. Solved Difference "Ring Time" and "Max. Que Wait Time"

    Hallo, I don't understand the difference, I want to forward the call to another que if nobody accepts the call in 20 seconds.

  16. Missing buttons "hold", "dial", ... in web client

    Hi Visilis, thanks for the info, will it be availible in future?

  17. Solved No ringing after a person finishes a call while there is an incoming call.

    OK I'll configure my Call Queue get calls directly and not only if the ring group is not available. Thanks!

  18. Solved No ringing after a person finishes a call while there is an incoming call.

    Hallo, in my 3CX is a ringgroup with 2 members. The problem is, if A is in a call and B doesn't accept a new incoming call, then A finishes it's call and want to take the new call but it is not ringing on A's phone, only on B's phone. Thanks!

  19. Problem with ending calls

    Great, thanks!

  20. Missing buttons "hold", "dial", ... in web client

    Hallo, some user don't have the "hold", "dial" .. buttons in their web client, did I make a mistake in the settings?
3CX Logo Footer Copyright © Sitemap Privacy
Top Bottom