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  1. SY

    VPN or Proxy Manager

    Hi bardissi, FYI, "3CX SIP/RTP proxy manager" IS and always WAS a "Session Border Controller"...
  2. SY

    This Call Could Not Be Completed

    Open internet browser on your server and type following text in "address" bar: http://127.0.0.1:5000/ivr What is the answer "browser" has received?
  3. SY

    Drag and drop in V12?

    It (the absence of local menu) means that you have rights to see the call but you don't have any rights to control it. Do you expect that drag and drop operation will allow to bypass the rule?
  4. SY

    Cannot pick up call v12

    "Perform operations" is the 'rights' to control "visible" calls. If you disable user to see calls, the user does not have any subjects to perform operations. *20* and "pick-up" menu in "3CX Phone" are equivalent. If you cannot pickup call from 3CX Phone you cannot pick it up using *20*
  5. SY

    Avaya (Nortel) 1100-series SIP phone unregister issue.

    Hi lowen, Regarding RFC 3261 and Expires header. "Expires:" header is optional for REGISTER request/answer. Formally, the samples which you are referring to, do not confirm even requirements which are specified by "RFC" itself ;) It is not a big problem, because the description of REGISTER...
  6. SY

    View Presence of other groups

    We know that changes are not welcome... Could you please provide a list of the things which are requiring less clicks in v11? Thanks
  7. SY

    Transfer mobile call back to desktop phone

    You can try the service which is available in v12: http://www.3cx.com/blog/extension-user-manual/dial-codes/ Chapter - Mobile Agent Service (V12 or later) (at the end of article) if all conditions are met and your extension is, for example, 100 - then, enter *82#100# Your your desktop phone...
  8. SY

    Interesting issue with # key

    UncleScar and eQDoBBs Could you please report this issue to 3cx support team? It is a kind of mystery and it is very interesting to find an entity which is able to say: "Please enter the number you wish to transfer this call to" - when you press '#'... 3CX Phone System never tells this phrase...
  9. SY

    Interesting issue with # key

    Log says that the request to make a call to "#" is coming to PBX. PBX rejects it without any interactions. User-Agent is specified as "Grandstream GXP2020 1.2.5.3". Address of the device - 192.168.1.25 Does this problem appear if call is initiated by other phones or coming from external lines...
  10. SY

    Inbound calls with RING Group, not all phones ring

    Hi Danny, Could you please specify model and firmware version of your SNOM phones? Thanks
  11. SY

    groups and rights

    Hi Filip, How many extensions and how many groups are configured on your PBX? How many calls are active simultaneously in your system? Thanks
  12. SY

    Transferring to the digital receptionist from voicemail

    Operator's extension should be configured to go to the routes which are specified in "placeholder" on "No Answer/Busy" If operator can answer the call - let him/her answer the call. Otherwise - "placeholder" will perform the "automated tasks"
  13. SY

    Custom Development Script

    Please provide reference to the ticket. Thanks
  14. SY

    Custom Development Script

    If PBX continue to work then you need to verify implementation of your service. If PBX stopped to work then please report the issue Thanks
  15. SY

    3CX Phone and Call Queues

    All features of v11 will be accessible in v12. v12 will provide more granular control over user rights and accessibility to the information. In some cases it will require adjustments of the user rights. Some things will become slightly more complicated, but I hope they will remain...
  16. SY

    Unsupported PBX

    There are three applications on Google Play Market: 1. 3CXPhone for VoIP Providers (https://play.google.com/store/apps/details?id=com.tcx.sip.ui) 2. 3CXPhone for 3CXPhoneSystem 11 (https://play.google.com/store/apps/details?id=com.tcx.sipphone) 3. 3CXPhone for 3CXPhoneSystem 12...
  17. SY

    Unsupported PBX

    Do you connect this client to 3CX PhoneSystem v11? "3CX Phone for 3CX Phone System 11" checks the server and don't allow user to connect to any other server than v11. Reasons are simple: 1. 3CX has published this application as a client for 3CX Phone System v11. 2. It is "3CX Phone for 3CX...
  18. SY

    update phonebook

    Hi, If you develop your own application then try to use "3CX Configuration and Call control" API which is available on the host of PBX server. It is much easier and reliable. Also your application will have highest possible level of compatibility with the next versions of PBX. I think that it...
  19. SY

    v12 API

    API (3cx configuration and call control API) is compatible with v11. Documentation for v12 will be published after v12 release.
  20. SY

    Trunk provider being blacklisted

    At first look, the problem may be related to the quote from RFC 3261. I just trying to guess the reason...
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