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  1. Sonicwall NSA 2600 and 3cx

    I called Sonicwall support yesterday and they ran a packet capture while I ran the firewall checker and they didn't see any dropped packets. They seem to think that something else is mangling the packets which is causing the firewall checker to fail. I am running v6.1.2.3-20n on my NSA 2600 so I...

  2. Sonicwall NSA 2600 and 3cx

    I'm running into the same issue with the failed firewall checker. As far as I can tell everything is working - can make and receive phone calls. It's just that the checks fail. I don't mean to hijack this thread but I also have an issue with intermittent audio drops for external calls in the...

  3. Call By Name from Auto Attendant

    We are running v14 and noticed the the call by name feature from the auto attendant is only working for a few users. The message "Extension not found" is coming up. I've tried changing the menu option to something else temporarily and then changing it back but still the same. Is there something...

  4. Upgrade from v12 to v14 and Yealink templates

    I ran Wireshark and there is something differenet going on between the T46 and T38. I just don't have any idea what the issue is.

  5. Upgrade from v12 to v14 and Yealink templates

    I logged back into the T46 and noticed that the VLan setting got disabled after being provisioned so re-enabling that fixed the IP issue. Still have to figure out the T38 though as that won't re-provision at all.

  6. Upgrade from v12 to v14 and Yealink templates

    Ok so I tried disabling Trusted Certificates but still the same. I reset my T46 back to factory and a weird thing happens. We have the 3CX and IP phones on a VLan 164 and I can get the phone on the VLan and it shows up in 3CX with the xxx.xxx.164.xxx IP address but it will provision but then...

  7. Upgrade from v12 to v14 and Yealink templates

    So if I make a change in the web interface the config file in the provisioning folder does change but nothing happens on the phone after clicking on Reprovision. So now my question is what can I do to make the phone(s) accept the changes or even ad a new phone? Everything was working fine before...

  8. Upgrade from v12 to v14 and Yealink templates

    in the C:\ProgramData\3CX\Instance1\Data\Http\Interface\provisioning\asdfasdfas\ folder I do see MAC CFG files If I reprovision fromt eh webinterface the phone will reboot but it won't take any of the changes (i.e. changing the BLF fields) however the Windows client takes the changes. I'm not...

  9. Upgrade from v12 to v14 and Yealink templates

    Yep did that too :cry: Another strange thing I noticed is that even though my custom Yealink templates are listed under the Provisioning Templates section, they aren't stored with the default templates.

  10. Upgrade from v12 to v14 and Yealink templates

    Thanks - I tried that and I stopped getting an error but nothing seems to happen. Another weird thing is that even if i try switching to the default Yealink template to the T46 that is provided nothing happens to the phone. So far all our phones still work, but I can't reprovision, make any...

  11. Upgrade from v12 to v14 and Yealink templates

    Hi all - we recently upgraded from v12 to v14 and while the server upgrade went smoothly, we noticed that we can no longer provision our Yealink phones (T38 and T46) and the company phonebook no longer functions. Is there an easy way to migrate our existing template so it works on v14 or do I...

  12. V12.0.41311 - Presence, Contacts, History

    Device Info ------------------------------------------------------- Phone Model: Samsung Galaxy S6 Edge on VZW Firmware Version: 5.0.2 Issue Info ------------------------------------------------------- Handset: [Phone] Contacts: [Local|Exchange] Connection: [WiFi|3G] We are having an issue...
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