Search results

  1. GregG_3CX

    Call Stats not sending.

    Hi @Gfurr , We are working to finalize the scheduling reports for v20, but they are not ready for release yet. They will be coming back soon, as of now they are planned for Update 1 after the Final Release is published. So please be patient with us as we get this added to v20! :)
  2. GregG_3CX

    Solved WELCOME EMAIL ISSUE

    Glad to help! Happy 3CX-ing!
  3. GregG_3CX

    Solved WELCOME EMAIL ISSUE

    You will need to go into the Parameters and delete: MAILTEMPLATE_EXTWELCOME_CUSTOM After this has been deleted you will need to restart system services. All should work fine after this! :cool:
  4. GregG_3CX

    Solved WELCOME EMAIL ISSUE

    @Kingpin_Ke back in April of 2023 we made numerous steps forward with security. You can read the initial Blog about this for more details. In your case, I agree with @bitn2 - looks like you are using a custom template for your Welcome Emails. Just delete this and use the default template...
  5. GregG_3CX

    Feature Unavailable with this edition

    @TownTech I just checked your account and I see the issue, it is not related to v20, but rather your partner account. It looks like you did not manage to hit the revenue target for the Bronze level in 2023 and so your Account was downgraded to Affiliate. One of the downgrades includes your NFR...
  6. GregG_3CX

    Seeking Guidance on Setting Up Automated Responses in 3CX

    Hi @vertexaheer The 3CX live chat is a powerful solution that is packed with useful features and is included with all our licenses at no extra charge. If you need a Sales Page with more details on the benefits - Here you go For the tech side of things you can check our Admin manual that walks...
  7. GregG_3CX

    3 sites one hosted pro 3cx

    Perfect! Glad to hear you got it fixed!
  8. GregG_3CX

    Lunch/Business trip status

    @SpaceCowboy - We published a blog post about this a while back with a lot of details about this. Check it out when you have a minute - https://www.3cx.com/blog/unified-communications/web-client-status-profiles/
  9. GregG_3CX

    3 sites one hosted pro 3cx

    @sergen - Even if your system is in 3CX hosting, you can still upgrade it to v20. Just log in to the Admin Console with the System Owner account in the webclient > System > Updates - and then Download the v20 update. Should take a few minutes to download and install and then you are all set! :-)
  10. GregG_3CX

    3CX Management Console breached - license key visible to hackers

    @virtuoso, I would recommend that you contact the 3CX Customer service team and they can provide a replacement license key if you are still concerned. They can be reached at: [email protected]
  11. GregG_3CX

    Listen-In calls all devices on an extension.

    Awesome! Glad to help!
  12. GregG_3CX

    Listen-In calls all devices on an extension.

    @Alex Nicol since the T54W can be used as a supported router phone with inbuilt SBC, why not take it to his house and put the T48S in the office? No need to STUN either phone as the T48S could provision locally through the LAN. This would at least eliminate one potential point of failure.
  13. GregG_3CX

    Setup Twilio SMS service

    @HARVINDER SINGH sorry about that, here is the correct link: https://www.3cx.com/docs/sip-trunk/twilio/
  14. GregG_3CX

    Setup Twilio SMS service

    @HARVINDER SINGH This can be done easily as 3CX enables you to connect multiple SIP Trunks to your system. SMS is now configured at a Trunk level, so you would need to set up both Provider's trunks and then simply configure your inbound / outbound rules to route all calls through the first...
  15. GregG_3CX

    v18 Info: welcome email has hyperlink to app version v16

    Hello @user009john The 3CX Windows client's latest version is the v16 as you see in the Welcome Email. The preferable option would be to use our Webclient or the new 3CX Windows Desktop App!
3CX Logo Footer Copyright © Sitemap Privacy
Top Bottom