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  1. andreaschr

    DNS Entries

    I will suggest the following Delete the Zone follow again this https://www.3cx.com/docs/creating-fqdn-split-dns/ and on step 5 of Add a New Zone do NOT enter 3cx.us enter the full FQDN example. 3cx-pbx.3cx.us. Then on step 2 Adding a New Host leave the Value Name empty.
  2. andreaschr

    Bug after updating to V15 Up. 5 - Outgoing call not working

    Hi Jonas, From the screenshot that you attached PBX send authentication (is the second INVITE SDP) and then VoiProvider is Replaying with 100 Trying. 603 it means that This response indicates that the callee was contacted but cannot or does not want to participate in the call. The only...
  3. andreaschr

    Debian Install - Firewall issue

    Hi there, complex1: just run the flowing command from the terminal: for UDP iptables -I INPUT 1 -i eth0 -p udp --dport [_PORT_] -j ACCEPT for TCP iptables -I INPUT 1 -i eth0 -p tcp --dport [_PORT_] -j ACCEPT example for port 6060: iptables -I INPUT 1 -i eth0 -p udp --dport 6060 -j ACCEPT...
  4. andreaschr

    Bug after updating to V15 Up. 5 - Outgoing call not working

    Hi Jonas, It's the VoIP Provider that sent 603 Decline, not the PBX. Can you try deleting and recreating this Sip Trunk? If this does not work can you ask your VoipProvider why they send 603 Decline?
  5. andreaschr

    Solved 3CX mail configuration

    Hi Mahmoud, Can you please do the following. Login on the Machine and perform Update&Upgrade execute the following CMDs from the terminal sudo apt-get update sudo apt-get upgrade Let us know if that works for you. P.S do you have anything that sits in between the PBX and the SMTP...
  6. andreaschr

    Send Welcome Email not working

    Hi there, If you press Test do you get any error messages? Is the machine Hosted somewhere, if yes where?
  7. andreaschr

    G279 Codec

    Hi G729 is not implemented to the 3CX Phone Clients , we are working on this , for now you can use iLBC , GSM Speex that they need low bandwidth also .
  8. andreaschr

    Chrome plugin Click to Call

    Hi CBUTLER, We are talking about this https://chrome.google.com/webstore/deta ... oefnbjaonj and is working only with pro License
  9. andreaschr

    v15 - Yealink phone keep restarting

    Hi sanketgroup, We try to reproduce your issue and we can not . 3CX never sends "delete provision command to the phone" because we don't have that type of functionality. The SIP NOTIFY which is sent in the description is just a notify to the client that subscription to MWI service (Voice...
  10. andreaschr

    Chrome plugin Click to Call

    Hi Alan, Click to Call Plug in is working with Pro License. What type of license do you have in the PBX ?
  11. andreaschr

    3CX on W10m keeps registering

    Hi qltel , You can send a welcome email and open the attachment with the 3CXPhone . What Version of the PBX you are using ?
  12. andreaschr

    Red Phones after SP2 Update, AutoProvision Doesn't Work DNS Problem

    Hi JStellato, it looks like an issue with your custom Templates try to use the defaults Templates and let us know if you have the same issue
  13. andreaschr

    Cloud V12 Slow Extension Editing

    Hi ezpc, Did you try to clear IIS cache ?
  14. andreaschr

    Notification if user males too many calls.

    Can you elaborate more on this ? Can you tell us a scenario ?
  15. andreaschr

    V15 SP2 - Desk phone BLF stopped working

    Hi all This feature is not available in Free edition. For SP1 it was available us an introduction to this feature . Features Comparison: Free Edition vs Commercial Editions http://www.3cx.com/phone-system/edition-comparison/
  16. andreaschr

    3CX dtmf issue during IVR

    Hi jayfromit, What codecs are you using for the provider ? and what order ?
  17. andreaschr

    Failover Internet

    Hi nickjhunt, In version 15 if you go to Settings - > Network -> and enable Dynamic Public ip PBX will make regular checks of your Public IP . If the public ip change you will receive an email from PBX that public ip change and automatically update the public ip. Let me know if this is what...
  18. andreaschr

    SP2 Release (?)

    Hi lneblett, Thanks for informing we just Released . Blog Post will be available shortly . You can proceed Update your PBX to SP2 .
  19. andreaschr

    3cx FQDN

    Hi mobycom Correct is 6 hours for 3CXPBX , standard , pro License and 5min for Enterprise License.
  20. andreaschr

    PCI Scan Fail - tcp5001 supports SSLv3 and TLS1.0

    Hi SSLv3 is not supported and we do not use it in our nginx configuration. I can ensure you that our configuration is secure. You can check it on https://www.ssllabs.com/ssltest. You will have rate A+ .
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