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  1. rbergthold

    phonebook not visible after upgrade from v18 to v20

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  2. rbergthold

    phonebook not visible after upgrade from v18 to v20

    https://wmkco.mt.3cx.us/provisioning/#############/yealink_phonebook.xml customer had called to ask that we update a name on their phonebook after a user change. We had reprovisioned devices after updating user in system. However, they state the phone book is not updating. I also notice...
  3. rbergthold

    Inter Digit Timer

    totally straight-forward. i got it from here! thanks :)
  4. rbergthold

    Inter Digit Timer

    within the template, can you tell me what fields need to be adjusted so that i can do that? thank you!
  5. rbergthold

    Inter Digit Timer

    is there a way in Version 20 to adjust Inter Digit Timer for Yealink SIP-T46U phones?
  6. rbergthold

    multi-tenant extension ranges

    @NicholasP_3CX , thank you so much for all of your direction. Say, "Hi," to Stick!!!
  7. rbergthold

    holiday playing wrong prompt

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  8. rbergthold

    holiday playing wrong prompt

    .ignore.... user error, lol!
  9. rbergthold

    multi-tenant extension ranges

    update 6 Alpha on the dashboard:
  10. rbergthold

    multi-tenant extension ranges

    guessing it's this bad-boy:)
  11. rbergthold

    multi-tenant extension ranges

    that's awesome! i just upgraded our 32SC Enterprise edition. Where do i go to switch to Multi tenant mode?
  12. rbergthold

    multi-tenant extension ranges

    Looks like this was solve under thread: https://www.3cx.com/community/threads/multi-tenant-registration-issues.132048/. I'm guessing my License Key just needs to be refreshed so that it shows up in Downloads. Can you help me out with that @Alejandro_3CX ?
  13. rbergthold

    multi-tenant extension ranges

    i guess this is a question i never heard asked. Am i still able to install on AWS Lightsail?? i see my license key under Your 3CX Systems. However, if i go to Downloads > 3CX Multi-Tenant > Install, the key doesn't show up there. It is a 16sc Pro.
  14. rbergthold

    multi-tenant extension ranges

    i was worried this might happen. I am reusing a license that I upgraded to 16Pro SC. I followed the steps in this setup guide, and saw nothing to check for Multi-Tenant. i obviously missed a step. i will blow it out and reinstall
  15. rbergthold

    multi-tenant extension ranges

    i am not seeing extension ranges as an option if i go to add another department. It seems i should be seeing that, per step two on: https://www.3cx.com/docs/multi-tenant-configuration/. If i missed something, can you point me in the right direction? if I have to blow it out and start over, no...
  16. rbergthold

    Multi-Tenant question

    Thank you!
  17. rbergthold

    Multi-Tenant question

    I was in webinar on Friday, totally spaced asking this. As there is only one FQDN for a multitenant system, will users see users from other tenants when they log into 3CX Web APP or into the mobile Client on their cell phones?
  18. rbergthold

    Method CRM

    i'll hit you up at [email protected]
  19. rbergthold

    Method CRM

    We are looking for a partner to take on the project of integration METHOD CRM with a client's 3CX. We've attempted; but seem to be striking out even with the custom 3CX CRM Integration Wizard. Are there any partners out there that would be interested in tackling this where we have failed...
  20. rbergthold

    Supported Paging Interface?

    Prior to version 20, we were able to use PA-IP paging adapters with no issue. Seems like they are hit or miss now. That said, i opened a case regarding a PA-IP that I have registering fine as a Generic IP phone. When i call the extension i have it assigned to, I get the tone; but it does not go...
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