Search results

  1. Inbound rules v20

    Okay, thank you
  2. Inbound rules v20

    My Apologises for leaving that information out did not think that could be the cause, so is there anyway we can get it to show the callers number or will it always be the Main number that shows?
  3. Inbound rules v20

    Correct, they see it on there mobile as we have forward to the mobile on the extension
  4. Inbound rules v20

    Hi, is this only for the oubound, as we have set the outbound up and that works but its only when a customer calls
  5. Inbound rules v20

    Hi, We have a customer that has 4 different company's set up under one tenant as departments, however they only have 8SC so they do not have the ability for multi company. so we have setup DDI number and assigned them to each department, however when someone calls the DDI number on the users...
  6. Phone losing Dial tone

    Okay, we have set that up, will just monitor and Ill update if that has fixed the issue Appreciate the help
  7. Phone losing Dial tone

    They have no SBC installed on-site They have 2 Fanvil X4U-v2, 2 Fanvil X4U and 2 Fanvil X4 if this helps
  8. Phone losing Dial tone

    Hi, We have an issue where the phones lose dial tone and can not hear anyone on the other side of the phone, and when rebooting the phone it shows SIP register failed and one phone shows timeout error, we then have to reboot the router and the switch and it brought all the 4 phones back online...