Search results

  1. Solved Yealink Internal / external call tones sound the same

    Hi there, I have been reading this and am facing the same issue! I've noticed it since the latest Yealink firmware update, please can you advise me on the solution?
  2. No RTP - DECT W60B

    I have done another test call and have noticed that under the Active Calls is shows the from number, but the to number is the same as the from number?? but after 20 seconds it goes to the correct extension (but the VM). I did a PCAP and saw that the destination number (same as caller ID - my...
  3. No RTP - DECT W60B

    Thanks for confirming. I'm still awaiting to hear back from support
  4. No RTP - DECT W60B

    Thanks - I am going to test using SBC, just flashing one now. I've just been informed that internal calls are not working via STUN either, from this DECT to any device on the PBX. Would this still be going over the Firewall, etc?
  5. No RTP - DECT W60B

    If it was the Firewall/Modem would it not affect both DECTs, and not just the one? I'll see if that is possible but the customer is quite a distance, so would rather get this working :/ Have you spotted anything in the logs I sent on the support ticket? - 833353
  6. No RTP - DECT W60B

    FYI I am ringing a test DID just to one of the extensions on the DECT
  7. No RTP - DECT W60B

    Good point! I've just checked, and the time matches :( I've done that, and it works - just doesn't ring the DECT (had it rebooting at time of call)
  8. No RTP - DECT W60B

    This is captured from the DECT, and I did a call to the DECT and it did register on the PCAP but as shown above it never rung the phones
  9. No RTP - DECT W60B

    I have just done another PCAP, and it is not even getting to the 180 ringing.. only trying. What could be the cause of this?
  10. No RTP - DECT W60B

    Yes, all those ports are forwarded as per screenshot and the Firewall passes the checks. I have done all the listed, as well as checking the HyperV documentation.
  11. No RTP - DECT W60B

    Just had a look and it is showing the correct IP address and SIP port
  12. No RTP - DECT W60B

    Thanks but if I have the ports open etc then it should just work without an SBC? I have submitted a support case with all the support files you require - please can you take a look? I will check that document :) but I have done the same forwards etc as the other DECT base and that works, its...
  13. No RTP - DECT W60B

    No, it is not working but you can see traffic flowing from Base 2 when they do a test call but it still doesn't work; however when I call via DID no traffic hits the remote side. Yes we have a lot of IPs, but the routing is correct What does *777 actually do, does it send it from Remote > PBX...
  14. No RTP - DECT W60B

    Yes, that is what is configured too. You can see in the Firewall log that the traffic is being accepted Base 1 - 5070 / 14061 - 14080 Base 2 - 5071 / 14081 - 14100 PBX Delivers Audio is also turned on :/
  15. No RTP - DECT W60B

    There are two DECT devices on Site A, one works fine and I can see traffic flowing but the other DECT 2 is not working. They have static IP addresses and have around 5 DECTs per base. Ideally want this working without an SBC as that would be avoiding the problem
  16. No RTP - DECT W60B

    Yes, all the Firewall checks pass and the remote end has the correct configurations as per that document so I am confused to as to why this is not working
  17. No RTP - DECT W60B

    Hi there, I have had reports of no speech/dial tone for a list of extensions that are all registered against all DECT devices, Initially there were some Firewall issues and the Firewall checker was failing. I have now got the checker passing all the rules, as well as all DECT Base 1 and Base 3...