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  1. 3CX with Bitrix

    Thank you. When i use the test option in 3cx and write the number, it gets the number information in contacts from bitrix but the contacts in bitrix are not coming in 3cx contacts. Contacts of crm should appear in 3cx right?

  2. 3CX with Bitrix

    Hi, I am integrating 3cx with bitrix, I have 3cx hosted v20 system. https://www.3cx.com/docs/bitrix24-crm-integration/ following these intructions I have setup the integration but when I call from 3cx on any new number, that number doesn't pop up in bitrix and the contacts I have in bitrix...
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    • Thread
    • Replies: 32
    • Forum: Other

  3. CFD for auto dialing

    Hi, I'm trying to make a Auto Dialer that pull phone numbers from CSV and TXT. I am following this guideline "https://www.3cx.com/docs/cfd-predictive-dialer/" but cannot deploy it to 3CX system because option of "call flow apps" is not available. Can you guys please guide how it can be done?

  4. Calls going from one IVR to another

    hey any hey Nicholas can you please check the image I posted and advice why are we facing this issue?

  5. Calls going from one IVR to another

    I am attaching a call log screenshot here, in the log call went to IVR 80013 and from there to queue 80023 which is ok. But from there it went to IVR 80002 -> queue 80009 -> user 29024 which should not be happening because it is a different IVR.

  6. Calls going from one IVR to another

    We have 2 different IVRs, each IVR has it's own DID. Issue is sometimes calls from one IVR are going directly to the users. IVRs should be directing calls to queues only but at times calls are going to users as well as queues that are not on that IVR. For example queues that can be selected...

  7. Not receiving verification call

    This is exactly how I am doing it , my issue is I am not receiving call or sms for code. I have checked and in inbound rules the number is routed to my user.

  8. Not receiving verification call

    I am trying to integrate whatsapp with 3cx. so the scenario is when I try to make WA profile (as per step 1 of integration guide) I get the error that this number is not on WA business platform and use the right number. As per my knowledge we need a number that is not on WA. if I move on to next...

  9. Solved Calls going to VM

    Hey, it was resolved, they were not using apps and on webclient notification was not enabled so calls somehow were going directly to VM, enabling the notifications resolved the issue. Thanks.

  10. Solved Calls going to VM

    there are no exceptions configured and I have even tried with a new extension as well. No ip phones, users are just using webclient and apps.
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