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  1. KyriacosS_3CX

    Jabra Evolve2 55 + Link 390: Headset buttons don't work on the first incoming call (PWA)

    Hi, I have passed the details to the team and they are checking up on it.
  2. KyriacosS_3CX

    3CX SBC Update BETA Including Debian 13 Support

    Hello, If the HA setup was done using 3CX ISOs, then you should be able to update/upgrade normally via the PBX UI. The 3CX ISO supports the HA install directly and the marker would be there. Note that , it would be best/recommended if you first did an UPDATE (first of the one SBC, and then the...
  3. KyriacosS_3CX

    3CX SBC Update BETA Including Debian 13 Support

    The official downloadable ISO will be updated when the new SBC is no longer a BETA.
  4. KyriacosS_3CX

    AI Agent to book appointments to Google Calendar using Zapier

    Hello, The AI agent can transfers chats, same as calls.
  5. KyriacosS_3CX

    Jabra Evolve2 55 + Link 390: Headset buttons don't work on the first incoming call (PWA)

    Hello, Sounds like a power saving feature, that maybe got activated/changed after the latest windows or Jabara update - instead of doing any PBX/telephone activity, simply play an audio file (or video) on the PCs, and see if that is enough to wake the headset up fully, ready to answer using...
  6. KyriacosS_3CX

    Transferred calls not fully transcribing

    Hello, Calls are normal, DID comes straight to User A? Any queues, or ring groups or anything similar involved? Transfer is attended or unattended?
  7. KyriacosS_3CX

    I knowledgebase only, not general sources

    Can you provide some information on the call and type of questions you are asking it? If you have a transcript of the conversation that would be a useful first step.
  8. KyriacosS_3CX

    I knowledgebase only, not general sources

    Hello, Can you confirm the exact 3CX PBX version, 3CX AI version, OpenAI models used, Agent type, and if the prompt was modified in any way?
  9. KyriacosS_3CX

    3CX App Desktop Problems reported by users with the new update

    Hello:
  10. KyriacosS_3CX

    Caller phone-# missing in personal assistant chat

    Hello, Can you confirm the exact 3CX PBX version, 3CX AI version, OpenAI models used, and if the assistant prompt was modified in any way?
  11. KyriacosS_3CX

    AI Agent to book appointments to Google Calendar using Zapier

    Hello, Another possible solution is to use the AI Agent's notification email ability, and a "middleware" AI that can read this email and generate the calendar entry for you.
  12. KyriacosS_3CX

    Admin 2FA Reset Request (Linux Installation)

    Hello, Please open a ticket with support, or ask your partner to open one on your behalf, so they can assist you with this issue. Regards, Kyriacos
  13. KyriacosS_3CX

    transcriptions at the queue level

    Hello, The Ideas section is open for new posts to partners of Gold level and above - but you can always ask another partner to post on your behalf if you wish.
  14. KyriacosS_3CX

    Antivirus on Debian 3CX ISO

    For reference, the general support guidelines can be found here: https://www.3cx.com/ordering/
  15. KyriacosS_3CX

    3CX Forum Top Contributors of Q2 2026

    Continue reading the Original Blog Post.
  16. KyriacosS_3CX

    Hosted PRO trial: wizard stuck at "Launching", system owner never provisioned (twice)

    I have sent you a DM.
  17. KyriacosS_3CX

    3CX Live Chat button not showing as online on two WordPress stores after successful integration

    Hello, I see you have it working on .co.uk now?
  18. KyriacosS_3CX

    Help identifying how a call ended up at its destination (BL Viewer Edition)

    Did you try a queue call, or a normal call?
  19. KyriacosS_3CX

    POPUP BY ID

    Hello, I am sure others might offer much better assistance, but since you will need a C# Call Script to capture the DTMF, triggering an API call from there should be the best option. Now it will get a bit more complicated if you need it to pop up to e.g. a queue agent that happens to take the...
  20. KyriacosS_3CX

    API access for livechat/chat

    https://www.3cx.com/community/forums/3cx-ideas/ (Under the Integrations section in the forums front page).
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