Search results

  1. Ring Group Queue Name on Internal Calls

    We primarily use Yealink phones. When a call comes into a Ring Group from another internal extension the queue name isn’t displayed on the caller ID information. This is true for the app and web client but not for the Yealink phones. However, it works fine for calls coming in from an external...

  2. Video Call from Fanvil i18S to Fanvil X7-V2 via Call Queue

    Hi We have a Fanvil i18S (Firmware 2.8.2.7020) door-phone which calls a Call Queue when the button is pressed. Our reception currently has a Yealink T58 (Firmware 58.83.0.15) phone. When they pickup the handset when the door-phone button is pressed they immediately get the video feed and can...

  3. Grandstream GSC3505 Firmware 1.0.1.12 Bug

    Thanks for looking into this. Much appreciated! :)

  4. Grandstream GSC3505 Firmware 1.0.1.12 Bug

    Hi John This is the scenario we experienced. New out of the box 3505, shipped with Firmware 1.0.0.22. Provision the 3505 Speaker in 3CX: Provisioning Method: Local LAN (in the office) Select Interface: FQDN Speaker provisioned, rebooted and connected to 3CX. Showed up in 3CX with the green...

  5. Grandstream GSC3505 Firmware 1.0.1.12 Bug

    If the 'Select Interface' under Phone Provisioning is set to the FQDN you get the 'Bad Gateway' error. If you change it to use the IP address and re-provision it it works fine. If you look on the Grandstream Release Notes (Page 3) it mentions the same issue we have seen...

  6. Grandstream GSC3505 Firmware 1.0.1.12 Bug

    The Provisioning Method is set to 'Local LAN (in the office)' 3CX and the PA Speaker are on separate VLANS. We use 'Option 66' on the DHCP server to provide the PA Speaker with the provisioning URL

  7. Grandstream GSC3505 Firmware 1.0.1.12 Bug

    We are starting to roll out a number of the GSC3505 PA Speakers and have discovered a bug with the 3CX support firmware version 1.0.1.12. If you set the 3505 to communicate with 3CX using a FQDN rather than IP address it failed with 'Bad Gateway' error. Grandstream have release version...

  8. Multicast Paging Issues and Hyper-V

    Hi Yes, I can confirm that we have followed the above guide for setting up the VM. Here is our current setup: 3CX Version, Enterprise Annual 16.0.9 Server OS, Windows Server 2016 Is the 3CX Server Hosted and where? On-Premise Hyper-V. Windows Server 2019 IP Phone Make/Model/Firmware version...

  9. Multicast Paging Issues and Hyper-V

    Hi We are doing some testing with Multicast Paging. We have purchased a Grandstream SIP Speaker and Fanvil PA2 unit to carry out a proof of concept. Both are on the supported list. You can do a standard page to them, however multicast doesn't work properly. It's very hit and miss if they get...

  10. Paging Advice

    Hi John Thanks for the information. Is there a way to restrict who can call a page group? I just created a test one and it appears in the directory, which I don't really want. Ideally we want to restrict who can page site wide to a couple of extensions. Thanks

  11. Paging Advice

    Hi Looking for some advice on people who have using paging for announcements within places like schools. We are currently looking to install SIP Paging speakers across the whole school site. We have just ordered a Grandstream GSC3505 and a Fanvil PA2 unit to test the capabilities. We may have...

  12. 3CX Photos

    Hi Is it possible to import contact photos in bulk for extensions or sync them with their one in Active Directory at all? Thanks Tom

  13. Webinar - 3CX Direct Email - Some not sent

    I've been having a look through the event log that I generated. I can see the invite and it lists the 5 email addresses that I added. However I am not seeing an SMTP error. Stefan - What error message would you be expecting me to see? If I send an email to the same 5 addresses directly from...

  14. Webinar - 3CX Direct Email - Some not sent

    Thanks for the information Stefan. I've managed to replicate the issue with the log set to Verbose, so I will see what I can find.

  15. Webinar - 3CX Direct Email - Some not sent

    Had another instance where it failed to send out all email invites yesterday afternoon. Could someone at 3CX please look into this? Thank you

  16. Webinar - 3CX Direct Email - Some not sent

    I've done some more testing. Setup 3 different Webinars each with 5 email addresses invited. Only once did all 5 get an invite. When I cancelled the events, not all got the cancellation. Something is defiantly not right. 3CX - Any ideas?

  17. Webinar - 3CX Direct Email - Some not sent

    That's good to know. Doing another webinar invitation later so will be interesting to see how many actually go out.

  18. Webinar - 3CX Direct Email - Some not sent

    Interesting. Did you find any pattern at all when they didn't get sent? I found that some did get sent and others didn't. Do you know of a way to re-send the invite?

  19. Chat history in Web Meeting Report

    This is a feature that I have also been asked today about. Would be very useful to have.

  20. Webinar - 3CX Direct Email - Some not sent

    Hi We created a scheduled Webinar on 3CX yesterday and imported via CSV a list of names and email addresses. I noticed that I never received my invitation, nor did someone else. Looking at our Office 365 Mail Flow logs they were never received from the 3CX server. However, this morning, 1hr...
3CX Logo Footer Copyright © Sitemap Privacy
Top Bottom