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  1. Solved Provisioning Help

    I have this working, thank you your help everyone!

  2. Solved Provisioning Help

    Thank you! Is there a place I can reference to see what the required firmware version is of various phone models? I came across this: https://www.3cx.com/sip-phones/yealink-t4-series/ but I don't see anywhere that says what version of firmware is required.

  3. Solved Provisioning Help

    Hi there- I have a 3CX install that is located in our datacenter and I am trying to configure a couple of phones here in our office and not having much success and was looking for someone to point me in the right direction. I am trying to provision a Yealink T41P. I have configured a phone for...

  4. DID Caller ID Prefix?

    Forgive the ignorance -- this looks like a section to manage the company directory of some sort. I don't see the ability to prefix the caller ID for a specific inbound DID number on the PBX.

  5. DID Caller ID Prefix?

    Would you be so kind as to point me in the right direction? I am not seeing this option when assigning inbound routes.

  6. DID Caller ID Prefix?

    Is it possible to add a caller ID prefix on a DID? Example: In FreePBX you can append a caller ID prefix on a DID to something like SALES: Is this possible with 3CX?

  7. Forwarding an extension

    So if I want forwarding conditions to apply to an extension no matter what their current presence status is, I have to manually configure the forwarding settings for each possible presence status?

  8. Forwarding an extension

    Thanks leejor. One last question. Let's say I have forwarding rules for an extension that I want applied regardless of what the presence of the extension is set to -- do I have to configure forwarding settings for each presence status or is there a better way of doing this? In this case, I...

  9. Forwarding an extension

    Is there a way to set an unconditional forward on 3CX regardless of the presence of a person?

  10. Forwarding an extension

    Wait.. you have to modify a persons presence in order to set a forward on an extension without ringing the initial phone first? Surely there has to be a better way I would hope.

  11. Forwarding an extension

    Hello- I am trying to figure out how to immediately forward an extension number to a ring group. I have attempted to set the timeout to "0" in the forwarding settings but 3CX will not take a zero value. Perhaps I am going about this in the wrong way trying to immediately forward an extension to...

  12. Ring Group Help

    Hi, thanks for your reply! I'm not sure I understand your question however, but I think you're asking if the external cell phone voicemail ever picks up with the current set up on FreePBX. The answer is no, because in FreePBX, the external cell phone number is listed as a hunt member that is...

  13. Ring Group Help

    Hello- I am in the process of moving a customer of mine from FreePBX to 3CX. They have a somewhat unique ring group setup on FreePBX as of now. Their desire is that when a call comes in to a specific DID, it should route to a ring group with 2-3 members and ring those members simultaneously...

  14. Implementing 3CX in Motel Environment with Analog Lines

    Hi Dan, This is what I thought I would need and that's the exact gateway I have been looking at. Thank you for reassuring me that is the right choice. One last question, since all the rooms will be using analog phones, how would I go about configuring a dial plan setting so when someone...

  15. Implementing 3CX in Motel Environment with Analog Lines

    Hi all I have about 5+ years of experience with Asterisk platforms such as FreePBX, Elastix, PIAF, and I have previous experience with 3CX as well. We have a new customer that has a motel with 36 rooms. This is the typical 2 story motel building model, where there is already analog lines ran...
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